RP13326 Posted December 22, 2017 Report Share Posted December 22, 2017 I installed 6.08 earlier today, since I installed it my CPU utlization has been over 90%, for the majority of the time AMP has been using at least 49%, if not more of the CPU. I'm running an i7-7500 @ 2.7GHz with 16GB of RAM on Windows 10 What do we have to do to get this under control? 1 Link to comment Share on other sites More sharing options...
ritchie58 Posted December 23, 2017 Report Share Posted December 23, 2017 Sorry to hear you're having some sort of conflict with the 6.0.8 build. I was hoping that someone from the Immunet development team would have responded to your inquiry by now. Might I suggest that you send in a Support Diagnostic Tool report email directly to the support team at support@immunet.com. Here's a link to a FAQ topic that outlines what to do to create and send a comprehensive SDT report. http://support.immunet.com/index.php?/topic/1672-how-do-i-submit-a-support-diagnostic-tool-report/ Best wishes, Ritchie... Link to comment Share on other sites More sharing options...
COUPON4Vitamins Posted January 4, 2018 Report Share Posted January 4, 2018 I have the same problem with the latest release, and also, when doing a Full scan always after 20 minutes in my computer stop responding. Not even CTRL, ALT and DELETE does help, I need to push the power button. Please could you check if it's really compatible with the latest Windows 10 release? Link to comment Share on other sites More sharing options...
RP13326 Posted January 9, 2018 Author Report Share Posted January 9, 2018 So today I finally had enough, I've removed Immunet from my system, I cannot deal with clicking on an application and having to wait 30 to 45 seconds for any kind of a response. I'm hopeful that a future version of Immunet will work properly, but right now I can't see using it. Personally I just wish that a version of AMP were available for use by home users of companies that own AMP licenses, I know that supposedly Immunet is that product - but clearly it is not. Link to comment Share on other sites More sharing options...
P36L4 Posted January 9, 2018 Report Share Posted January 9, 2018 I have seen similar issue, AMP eating CPU/disk resources, initially after converting to WinX - however the problem disappeared the next day after! Link to comment Share on other sites More sharing options...
ritchie58 Posted January 9, 2018 Report Share Posted January 9, 2018 Actually AMP for Endpoints (Immunet's enterprise version) can be used for home use RP13326. I received a free one year license as a bit of compensation for my mod duties a while back and of course used it for a full year on my home desktop. You will have to purchase your own license. I see your point though, that would be cool if you worked for a company that used AMP and it was able to provide it's employees the option to use the program for home use too. As far as the licensing terminology goes that wouldn't be possible at this time unfortunately. If anyone is having issues with 6.0.8 & Win 10 I would encourage all of you to send Support a detailed email. Link to comment Share on other sites More sharing options...
P36L4 Posted January 9, 2018 Report Share Posted January 9, 2018 I am using the free version and as above the problem fixed itself for me - no idea why it got AMP involved Link to comment Share on other sites More sharing options...
tm-107 Posted January 13, 2018 Report Share Posted January 13, 2018 (edited) Same problem here when scanning ... 100% CPU and after a few minutes, the computer stops responding. I had to stop the Immunet-Service to do a scan. Edited January 13, 2018 by tm-107 Link to comment Share on other sites More sharing options...
Justin Posted June 3, 2018 Report Share Posted June 3, 2018 I have the same issue with version 6.0.8. High CPU activity forced me to disable the Immunet service. Hoping a fix comes out soon. Link to comment Share on other sites More sharing options...
Guest Wookiee Posted June 4, 2018 Report Share Posted June 4, 2018 Thank you all for the information, if anyone can provide more information on it. That would be great. Specific to operating system? how much RAM you have operating on that system? Do you have OTHER anti-virus software(s) installed on the same machine? Link to comment Share on other sites More sharing options...
The_Highwayman Posted July 5, 2018 Report Share Posted July 5, 2018 On 6/4/2018 at 7:48 PM, Wookiee said: Thank you all for the information, if anyone can provide more information on it. That would be great. Specific to operating system? how much RAM you have operating on that system? Do you have OTHER anti-virus software(s) installed on the same machine? Hi; Me Too ! I've sent a private message to 'Wookiee' with more information including logs. Rather to much information to publish them publicly, i'm afraid. meanwhile, here's a screenshot to wet your appetite.... Link to comment Share on other sites More sharing options...
The_Highwayman Posted July 5, 2018 Report Share Posted July 5, 2018 Hopefully these logs will help. Link to comment Share on other sites More sharing options...
Guest Wookiee Posted July 5, 2018 Report Share Posted July 5, 2018 Thank you, I will review. Link to comment Share on other sites More sharing options...
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