agehrke1 Posted January 1, 2018 Report Share Posted January 1, 2018 I am unable to update Immunet,I get the following message: "Unable to stop the agent at this time. You will have to reboot your machine in order to continue with the upgrade." I reboot my PC and still get the same error. I am running Windows 10. I turned off all everything in settings. I also cannot uninstall Immunet so I can reinstall it. Quote Link to comment Share on other sites More sharing options...
ritchie58 Posted January 2, 2018 Report Share Posted January 2, 2018 Hello agehrke1, click on the link to view some steps you can take to uninstall Immunet with Win 10 provided by bcouncil. http://support.immunet.com/index.php?/topic/3418-immunet-606-windows-10-compatibility/What version of Immunet are you presently using that's causing this problem & what version of Windows 10 are you using? Best wishes, Ritchie... Quote Link to comment Share on other sites More sharing options...
agehrke1 Posted January 3, 2018 Author Report Share Posted January 3, 2018 Current Immunet Version is 6.0.6.10600. But I do not think that it was fully installed. I have Windows 10 Home 64-bit, Version 10.0.16299. Quote Link to comment Share on other sites More sharing options...
agehrke1 Posted January 3, 2018 Author Report Share Posted January 3, 2018 Ritchie, thank you for the info on how to uninstall Immunet from Windows 10. It worked! I will definitely reinstall it when the Windows 10 issues are resolved. Thanks again. Quote Link to comment Share on other sites More sharing options...
ritchie58 Posted January 3, 2018 Report Share Posted January 3, 2018 Well, that's some good news, you got the old build successfully uninstalled! Actually there is a new 6.0.8.10638 build that has addressed and fixed the incompatibility issues with Win 10. Here is a link to the bootstrapper if you'd like to install this new build of Immunet. https://download.immunet.com/binaries/immunet/bin/ImmunetSetup.exeCheers, Ritchie... Quote Link to comment Share on other sites More sharing options...
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