Jump to content

Can't Restore Quarantined Files

Recommended Posts

Hi all.


I've made a research for this topic, found some similar, but can't get a solution.

I have a dev environment (win 2012 server) and some dlls used to compile my codes were quarantined. Then I opened the console and tried to restore the files from the quarantined list, but I got this message:


File could not be restored. CHeck to see if Agent is online. Please contact support@immunet.com.


So, there is no file called agent.exe or something like that. The Immunet service is up and running.


Do you how can I restore these files?



Link to comment
Share on other sites

Guest Wookiee


Open the windows Task Manager. Depending on which OS, you will either have to check or click on the "Show Processes from all users" button. Then order by Image name or Process name and look for agent.exe. If you see this in the list your agent is running. If not, you should reboot your machine


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...