Jump to content

Files quarantined don't appear in File History

Recommended Posts

1 hour ago, Wookiee said:

Do you have the files set for removal ?

Immunet seems to reset my configuration if a system crash occurs.

At this time Quarantine Behaviour is set to Ask me for both Malicious and Suspicious files. I also only use the cloud detection engines, so the ClamAV engine is turned off.

Link to comment
Share on other sites

Guest Wookiee

So, the system crashed? Do you see any errors in the logs or anything of that?

Can you send me a support log

Generate a support package for this issue.
To do this, go to start menu, immunet folder, support diagnostic tool. This will generate a .7z file on your desktop that contains some helpful logs that we can hopefully use to get more information on your issue.

Once this is done, let me know- and I can send you a link to upload it

Link to comment
Share on other sites

Guest Wookiee

Actually,  change your "view by" to "Quarantined file history"

and see if they appear there instead. I notice you currently are sitting on "default"

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...