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Files quarantined don't appear in File History


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1 hour ago, Wookiee said:

Do you have the files set for removal ?

Immunet seems to reset my configuration if a system crash occurs.

At this time Quarantine Behaviour is set to Ask me for both Malicious and Suspicious files. I also only use the cloud detection engines, so the ClamAV engine is turned off.

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Guest Wookiee

So, the system crashed? Do you see any errors in the logs or anything of that?

Can you send me a support log

Generate a support package for this issue.
To do this, go to start menu, immunet folder, support diagnostic tool. This will generate a .7z file on your desktop that contains some helpful logs that we can hopefully use to get more information on your issue.

Once this is done, let me know- and I can send you a link to upload it

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Guest Wookiee

Actually,  change your "view by" to "Quarantined file history"

and see if they appear there instead. I notice you currently are sitting on "default"

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