help me

[kaba116]

Hello! I would like to ask you two questions about Immunet antivirus, as shown in the figure:

1. how can my system hint that the virus does not display information? How can it be a blank window?

2. how can the virus files in the quarantine area be removed and selected once and for all? Thank you all

The system I use is win7 32bit Enterprise Edition, Chinese language. How to fix or set two

 question?

[ritchie58]

Hi kaba116, I moved your topic from the General section to here as that's a better place for it. I also deleted your duplicate Chinese language posting in this section as this is a English language forum. Unfortunately it's a national holiday today so I doubt any support person will respond to your inquiries for a day or so.

In the mean time can you tell us if those executable files had a supposedly legitimate purpose or were all those files created during a malicious installation?

[kaba116]

Sorry, my first visit to the Immunet community. Please give me more advice. Because I sent the theme to Immunet General Forum plate for a long time no one answered me, so I sent a post in Immunet Support for help. I was infected with the files when I was installing the software. I think it should be worm. Now it is basically cleared. I want to ask me the two questions before:
1. how can my system hint that the virus does not display display?
2., how can the virus files in the quarantine area be removed be
Thank you!

[Guest Wookiee]

It might be the Language set for Windows causing the issue for the notification box.

As far as deleting, you should be able to select the files you want to delete, and hitting the delete button.- Are you not able to select multiple files?