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Art M.

Immunet 6 installation on Windows 10

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I am unable to install Immunet 6 on a Windows 10 computer.  After the message "Extract ... global.xml ... 100%", the next line is "Copy failed", and the installation halts.  Please advise.

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Hi Art, what version of Win 10 are you using?

In the mean time here's a few things you can look into.

Make sure there isn't a program you use that may interfere with Immunet's installation such as your firewall of choice, another AV, sandboxing software, behavior blocker, etc...

Since Immunet uses a bootstrapper installer an "uninterrupted internet connection" is also required when the files are being downloaded & during installation.

You could also try a new installer package in case the one you downloaded got corrupted some how. Here's a link to download the newest installer. https://download.immunet.com/binaries/immunet/bin/ImmunetSetup.exe
 

Best wishes, Ritchie...

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Hi Art, thanks for the response. Mmm, that is rather strange. There was a bug a while back that some Win 10 users were having difficulties installing or updating Immunet but I thought the devs had fixed that. I'll contact the Admin. Wookiee for you and get him involved in this matter. He would be better at advising you as to what to do next.
 

Regards, Ritchie...

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Hey Art,

 

Do you have any software that could "scan" the software package (before install) that would tamper with the file?
Can you send me a screenshot of the exact error that pops up?

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Hey,
Can you post your system specs? Are you installing on a default drive? External drive anything like that?
The only real reason the copy would fail is if it runs out of space, or cpu / memory is really high and it can't copy over.

Do you have any previous versions of Immunet in the past?

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The Specs are more than good, the only thing that it doesn't show me is the  C drive space, you have enough space on the hard drive?
Have you attempted to install in safemode to see if that works?

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Can you disable Windows Firewall and then try to install again?
Are you running the install as an administrator?

Do you see an 'agent.exe' running in task manager? (If so, end process THEN do the install)

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I've disabled the Firewall and tried installing as Administrator.  Same error.  Don't see an 'agent.exe.' I'm having trouble getting the screen printed at the right time but will try some more.  Am sending install log via message.

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Hi Wookiee,

I have the exact same problem that Art has.  I followed all your instructions, but I still get the "copy failed" notice.  Window 10 Home, losts of disk space available.

Can you send me the instructions you sent Art so I can install Immunet properly?

Thanks

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Try 6.0.2 it has a fix in it, that was having issues with copy fail messages- this was due to a 'weird' bios name.

If you have 6.0.8, it MIGHT not upgrade correctly. You may have to uninstall it and install 6.0.2 fresh

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3 hours ago, AJRoy said:

OK. How do I get to download 6.0.2?  I don't see any choices when I clic on "download" on the Immunet opening page.

on the immunet main page, when you click download- it should only download the 'latest' version. If you had 6.0.8 before, uninstall it and then use the new install for 6.0.2.

IF you didn't have a previous version of Immunet installed, and this is a fresh install. Make sure you have an active internet connection, and are installing with admin rights when you attempt to install.

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