Bill Phelps 0 Report post Posted February 20, 2019 Receiving the message "(Waiting for) iptray.exe This program is preventing Windows from logging off" This message is on a Win 10 Pro client on RDC connection to W2K8 terminal server. The issue is that it never closes. Does anyone have an idea on how to resolve this without using "force log off" or killing the process? Quote Share this post Link to post Share on other sites
Guest Wookiee Report post Posted February 20, 2019 what version are you running? It sounds like you would HAVE to kill the process to reboot- which is a serious issue. can you send me the exact message or screenshot of what you see? I will try to replicate it. Quote Share this post Link to post Share on other sites
Bill Phelps 0 Report post Posted February 20, 2019 Thanks, version is 6.2.4.10819. Here is a screen shot. To be clear, the user can "Force log off", though not a desirable way to terminate the RDC session. Quote Share this post Link to post Share on other sites
Guest Wookiee Report post Posted February 20, 2019 it shouldn't matter about the session being accessed remotely or not- unless a scan is active- then it should allow you to reboot. I am trying to replicate on that version now, let you know what happens Quote Share this post Link to post Share on other sites
Guest Wookiee Report post Posted February 22, 2019 Hey Bill, By chance, do you have MULTIPLE rdp sessions into that box? active when you try to reboot? I am curious if that might be causing the issue? Quote Share this post Link to post Share on other sites
