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Trendmicro Housecall, False Positive?


locomiguel

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hi.

Sorry bother again . but I was checking the pc with TrendMicro HouseCall, i execute ,it updated and did completly the default scan, fast, and everything ok and then start a custom scan of Program Files and My Documents, and start with the pop of threat caught and send to quarantine show up about 28%, i check the quarantine later and there where all in Temp TrendMicro. and the scan it hang but the time keep running the porcentage bar and the file scanned at the time , in the folder of Java , hangsso i dont known, couldnt send the file with picture hopes it helps.

I really Immunet, sorry bother again and the engish. Thanks. Bye

 

 

ihc3.jpg

capture2.jpg

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hi.

Sorry bother again . but I was checking the pc with TrendMicro HouseCall, i execute ,it updated and did completly the default scan, fast, and everything ok and then start a custom scan of Program Files and My Documents, and start with the pop of threat caught and send to quarantine show up about 28%, i check the quarantine later and there where all in Temp TrendMicro. and the scan it hang but the time keep running the porcentage bar and the file scanned at the time , in the folder of Java , hangsso i dont known, couldnt send the file with picture hopes it helps.

I really Immunet, sorry bother again and the engish. Thanks. Bye

 

 

ihc3.jpg

capture2.jpg

 

Hi,

 

Did Trend actually find any threats? Those could be the threats if removed and placed in their own home dir. Or they could be FP's. If you can upload the file I can take a look for you.

 

Best,

al

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Hi,

 

Did Trend actually find any threats? Those could be the threats if removed and placed in their own home dir. Or they could be FP's. If you can upload the file I can take a look for you.

 

Best,

al

 

No did not find anything it all, no sorry I couldnt find the files but, a I scanned later with Immunet, the results all clean, so I rescannes with Housecall, happen the same. first scan the default which is fast, clean and eveything good, just like the first time the positive theads of Immunet with Housecall start with the custom scan of Program Files and My Documents, Housecall finish clean and again Immunet with the quarantine of Housecall Temp files . so scan those two folders with Immunet and my other av, NOD32, and Malwarebytes several times and did not find any threads.

Hopes it helps and Thanks for answer so fast. Bye

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