Frank Posted May 25, 2019 Report Share Posted May 25, 2019 I have Windows 10 and the Immunet 6.3.0 service just stops periodically. I can't seem to complete a full system scan without having to restart the service from computer management. Link to comment Share on other sites More sharing options...
nick Posted May 25, 2019 Report Share Posted May 25, 2019 this happens on my Win Svr 2012R2 box too Link to comment Share on other sites More sharing options...
David W Posted May 27, 2019 Report Share Posted May 27, 2019 I'm having the same problem. Just today (5/26) my Immunonet 6.3.0.10988 stops and I get a service stopped message. To start it again I have to reboot or logout/login.Then Immunet runs for about 10 minutes, but then it stops again. I tried logging on as administrator and stopping/starting the Immunet service. But there was an additional service called something like Immunet Connector that could not be stopped/started I'm running Windows 10. Link to comment Share on other sites More sharing options...
RP13326 Posted May 27, 2019 Report Share Posted May 27, 2019 This is happening on my home systems as well, all running 6.3.0.10988 - 3 devices here. Link to comment Share on other sites More sharing options...
HenryW Posted May 27, 2019 Report Share Posted May 27, 2019 This is happening to my system as well. Many CLAM.WIN.exploits shown up …. daily full scan runs always clean.. today problems 16 quarentines Thereby tried running scans.. kills immunet after running a minute or two... Link to comment Share on other sites More sharing options...
ritchie58 Posted May 27, 2019 Report Share Posted May 27, 2019 Hi guys, sorry to hear you're all having issues. Another bug with Win 10 rears it's ugly head yet again! Has any of you gentlemen seen any Windows Error messages when this occurs? Link to comment Share on other sites More sharing options...
DmitriL Posted May 27, 2019 Report Share Posted May 27, 2019 (edited) HenryW, I am having the same issue on my home computer. Lots of Clam.Win quarantines and service stopping during a full scan. Haven't had and issues until yesterday. At this exact moment I've downloaded one-time scan offered by another large security software company and running it. Multiple threats detected and it's still running. Using Windows 7. Edited May 27, 2019 by DmitriL Link to comment Share on other sites More sharing options...
ritchie58 Posted May 27, 2019 Report Share Posted May 27, 2019 Hi DmitriL, I too use Win 7 but am not seeing this behavior since I'm running Immunet as a companion AV to a different paid AV product without the ClamAV module enabled. If any of you want to experiment a bit, try temporarily turning off the ClamAV module and updates for it to see if that makes a difference. I know that's not the optimum thing to do but if we can determine if it's the ClamAV module doing this that will give the devs a good head start to find out the cause & fix this issue. Just don't turn off the ETHOS & SPERO cloud detection engines too or you won't have any protection at all! Link to comment Share on other sites More sharing options...
DmitriL Posted May 27, 2019 Report Share Posted May 27, 2019 ritchie58, I'll give it a try. Scan is running successfully with Clam disabled, but fails to quarantine threats. Link to comment Share on other sites More sharing options...
HenryW Posted May 27, 2019 Report Share Posted May 27, 2019 Got update to immunet this morning and was successful in running full scan (1 hr) . Restored all the quarantines (16) and reran sacn again and all fine, no CLAM.win quarantines. Link to comment Share on other sites More sharing options...
nick Posted May 27, 2019 Report Share Posted May 27, 2019 (edited) where was the update and what about version number - How do I get a copy? I'm using 6.3.0.10988 Edited May 27, 2019 by nick Link to comment Share on other sites More sharing options...
David W Posted May 27, 2019 Report Share Posted May 27, 2019 This morning (5/27) following Ritchie58"s advice, I turned off the ClamAV module and Updates. So now Immunet no longer turns off after a few minutes--however it no longer quarantines threats. I too would like to know what update HenryW downloaded that seemed to fix the problem. Also I'm beginning to think the quarantining of Clam.Win.Exploit.CVE_2019_0903-6966169-0 was a false positive. I'm a true newbie--I don't know what Clam. Is Clam a type of exploit? A method of detecting exploits? Thanks Link to comment Share on other sites More sharing options...
HenryW Posted May 27, 2019 Report Share Posted May 27, 2019 I have 6.3.0.10988... I just asked Immunet to chek for updates and it downloaded update. It then worked first time since Sunday. Link to comment Share on other sites More sharing options...
Guest Wookiee Posted May 31, 2019 Report Share Posted May 31, 2019 CLAMAV Sig issue is fixed. Though, that shouldn't of caused the services to start / stop. that could be something completely unrelated. Either way- hit the update button, and see if that fixes anything- or doesn't. Link to comment Share on other sites More sharing options...
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