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ray23

This Is Very Bad

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this "masterpiece" of whatever, called immunet simply deny every kind of uninstall!

never saw thuch a astonishing behavior of a program, and i tried everything.

and i not even speak from the immense amount of false positives, really bad piece of programming.

 

i deny to believe that not hundreds or even thousands of users faced or still face..the same problem.

this denying of uninstallation is very well known out of the beta times of this, ahemmm, program!

i believe further, that each negative post like mine will be deleted from the bad guys here.

 

shame on the creators of this programs!

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Guest Orlando

We try our best. The AV-Comparatives have been among the best, look for yourself: http://www.av-comparatives.org/comparativesreviews/single-product-reviews

 

We can not convince everyone, but the tests speak for themselves, good readings, speed and lightness. Above the cloud technology.

 

It's a mistake, Immunet unistall well, I think you have something that you should explain.

 

I think that criticism will have to make an informed decision, we accept the criticism, but when there are technical reasons behind and possible.

Regards,

Orlando

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this "masterpiece" of whatever, called immunet simply deny every kind of uninstall!

never saw thuch a astonishing behavior of a program, and i tried everything.

and i not even speak from the immense amount of false positives, really bad piece of programming.

 

i deny to believe that not hundreds or even thousands of users faced or still face..the same problem.

this denying of uninstallation is very well known out of the beta times of this, ahemmm, program!

i believe further, that each negative post like mine will be deleted from the bad guys here.

 

shame on the creators of this programs!

 

 

It's tough for me to guess at what your trying to say but I am assuming you mean the program will not uninstall for you? If so it's possibly doing so because your agent has been stopped. It's common in cases where you have a persistent virus infection previous to installing us. This problem (if this is what you are talking about) is not common that I am aware of. As with *any* anti-virus program or program in general it can happen to us though. Depends on your environment. If you're having issues along these lines I would suggest Revo Uninstaller.

 

al

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It's tough for me to guess at what your trying to say but I am assuming you mean the program will not uninstall for you? If so it's possibly doing so because your agent has been stopped. It's common in cases where you have a persistent virus infection previous to installing us. This problem (if this is what you are talking about) is not common that I am aware of. As with *any* anti-virus program or program in general it can happen to us though. Depends on your environment. If you're having issues along these lines I would suggest Revo Uninstaller.

 

al

 

Sorry, but what kind of advise is this?

Here the facts:

deleting manual registry entries: not possible!

all kind of uninstallers, revo, your uninstaller, uninstall tool, etc...simply stopping after calling your own uninstaller..you should know that!

installing new, not possible!

even unlockers dont work!

i simply have to format now, cause this immunet mess up everything!

i wanted to get rid of it, cause of the immense and annoying false alarms, like by pixa, a clone open source messenger..even AVG temps was suspicious for this thing...

 

in all of my years of coding, programing and computering i saw only one other bad software like this. the early years of this folder lock program years ago!

 

for your information: the behavior of this impossible uninstalling ins very well known by Chip.de germany.

thank you very much for spending hours to delete this program and messing up my computer.

sorry for all that, i know you invest a lot time in this , but your coders and programmers did not make their homeworks!

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Sorry, but what kind of advise is this?

Here the facts:

deleting manual registry entries: not possible!

all kind of uninstallers, revo, your uninstaller, uninstall tool, etc...simply stopping after calling your own uninstaller..you should know that!

installing new, not possible!

even unlockers dont work!

i simply have to format now, cause this immunet mess up everything!

i wanted to get rid of it, cause of the immense and annoying false alarms, like by pixa, a clone open source messenger..even AVG temps was suspicious for this thing...

 

in all of my years of coding, programing and computering i saw only one other bad software like this. the early years of this folder lock program years ago!

 

for your information: the behavior of this impossible uninstalling ins very well known by Chip.de germany.

thank you very much for spending hours to delete this program and messing up my computer.

sorry for all that, i know you invest a lot time in this , but your coders and programmers did not make their homeworks!

 

 

for all with a similiar problem, here is the only solution to get rid of the complete immunet folder.

later you have to delete the gigantic amount of registry blow ups manual, no reg cleaner will do this.

after deleting the complete folder, all reg cleaner found not one reg entry left...so much for these reg cleaners.

 

1. run any kind of of a linux live cd

2. mount the drive

3. delete the whole folder

4. reboot to your origin system, clean the registry.

5. wait till there is a decent uninstall tool given by the creators, who can solve these things, it will happen again.

 

Update

 

After the first try's to delete registry keys, undeletable! all of immunets registry keys are not to delete!

i searched then on the system drive for immunets..found in C:\Users\Owner\AppData\Local, in C:\Users\Owner\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\NPGKDWG6......and a few other other empty folders....not! to! delete! as well.

 

for me it looks like that the programmer of this tool invested more time in making his "creation" undeletable", then in any other part.

a statement from the creators about this all would be not bad!

 

Last Update:

 

After all unsuccessful tries to get rid of the locked reg-keys from immunet, and beeing again and again..surprised of even very strange "ghostlike renaming strings"to appdata/appdata/appdata/appdata... from above program, i gave one of the hardest registry cleaners a chance. RegVac! i never used regvac often, because this regcleaner really goes to work. if you use him, be patient, he needs time.

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It's tough for me to guess at what your trying to say but I am assuming you mean the program will not uninstall for you? If so it's possibly doing so because your agent has been stopped. It's common in cases where you have a persistent virus infection previous to installing us. This problem (if this is what you are talking about) is not common that I am aware of. As with *any* anti-virus program or program in general it can happen to us though. Depends on your environment. If you're having issues along these lines I would suggest Revo Uninstaller.

 

al

 

hey rayray,

 

relax and don't be so angreeee. i didn't have such a problem with Immunet Protect not even with the Plus version. Earlier and sometimes these days, me, also have uninstalling problems with mostly trial versions of software of different kind... i am using iobit uninstaller (not in the bundle but alone) and Revo as well. there is a trick: go to C-Users-RayRay-AppData-Local-Temp and delete everything that you can from that subfolder and re-boot and try uninstalling it then re-boot again and see what you get. I hope that you have a lighter infection or in worse case scenario, your OS is suffered damages and maybe should be reinstalled but it's up to you to find it out. As Al wrote, it's almost sure that it's not the Immunet but other anti-virus program "mess left behind...you know, people/competition companies love to screw with others just to make it warm for them and as Al said `monopolize the whole desktop'..." but I think that your OS core registry and some important dat files were corrupted.

 

PS: there are websites where users can easily get malwares and those are the Torrent sites and less but still the Porn and Sex sites and of course, the email clients are still widely opened to BOTs. Unfortunately, you don't have to visit those sites as they use very good programmed BOTs to catch the unsuspecting browsing users.

I am using Norton 360. 4.. and Immunet Protect Plus, which worth to change from another Internet Security Suite as now my pc is much much calmer but as I noted, you should have something a virus or viruses and corrupted OS...

 

vik

 

vik

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I have never had a problem with uninstalling Immunet. I have used Immunet from almost day 1. I tested Immunet Beta and uninstalled every time a new build came out. The only problem I had was when I was using ZoneAlarm firewall. I am using Immunet Plus now thanks to Al resetting my key after my motherboard fried. I am using Comodo Internet Securtiy 5.0 with no problems what so ever. This is a great product. :D

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In my experience, Immunet's uninstall routine works quite effectively.

 

With all of OP's many years of computer experience, I am surprised that he evidently doesn't make system drive images before trialing major software. However I DO sympathize with his unique but frustrating experience.

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I have Immunet installed on two computers; a third one on its way. Never had any problems installing or uninstalling the software.

 

Pete

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For one reason or another I've had to uninstall and reinstall Immunet on several occasions and have never run into any uninstall (and reinstall) glitches either.

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Agreed. I have installed / uninstalled various versions of Immunet Free or Pro and ClamAV Free well over one hundred times through my computer consulting / repair business and have never experienced a problem as described in this thread. After 2.X was first released, I did seem to nail down some Microsoft software and Intuit (QuickBooks) install errors or problems that I did feel were caused by Immunet.

 

I bring every error I discover to Immunet's attention and they did provide a quick fix. With the latest versions (2.0.17) I no longer disable or uninstall Immunet prior to major software installations and I am no longer having any problems.

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I came across this thread while trying to solve my uninstall problem and just had to respond.

 

I installed Immunet to see if it could find anything on my system that may be slowing it down. It reported what it said were some problems, quarantined them but there was no change in my system performance. I've used other virus and malware software that found problems that were really non-problems so I decided to uninstall the software and move on, oh how sadly I was mistaken...

 

I uninstalled the software and now I can't boot my computer!!!!

 

Initially there was a message about a corrupted hive. When I rebooted I got a Windows repair screen and then a message that said "Startup Repair cannot repair this computer automatically".

 

Trying to reset to a previously known state also fails.

 

Right now I have a completely non functioning computer and I can not get any work done until I somehow figure out how to get this computer to boot.

 

To say I'm unhappy doesn't even begin to describe my state of mind.

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Guest Orlando

First of all Immunet doesn't block Windows Restart. For now use this:

 

- When computer is restarting press f8;

- Choose "safe mode with internet";

- When you are inside run this for remove completely Immunet;

- Restart and when computer is restarting press f8;

- Choose "safe mode with internet";

- START --> CMD (with administrative privilege in Windows 7 and Vista) and type: chkdsk /f

- Program it at the next reboot;

- When it finish reboot is automatic.

 

If doesn't work tell me because I think there is a virus so the work to fix it, it's different,

Orlando

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You can sit here all day pointing fingers and while at the end of the day I still haven't a clue on how to resolve my issue what I do know is that something bad happened between the shut down after the uninstall of Immunet and the subsequent reboot.

 

I don't really expect any answers here, I just wanted go on record and to put it out there that all is not as rosey as folks at Immunet would like you to believe.

 

BTY, this was a dual boot machine and since it is the only computer I currently own the experience has had the unexpected result of finally weaning me from Windows. The disk data, other than the registry of course, is fine and I no longer need to make a decision when I boot whether to use Windows or Linux.

 

To the original poster, good luck.

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Guest Orlando

OK I wanted to help you with our product, but if it doesn't appreciated I won't to do any help.

 

Orlando

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I'm sorry, I didn't realize your reply was directed at me, I thought you were addressing the original poster.

 

If you read my original message you will note I can not reboot...

 

Hitting F8 and entering "safe mode with internet" requires the ability to reboot, which I can not do even in safe mode.

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Guest Orlando

Can you shut down it by start button? It's aggressive, but in some case it's necessary, so if yes do the guide which I have posted.

 

Orlando

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When disaster strikes one of the worst things is dealing with people that do not listen.

 

Can you shut down it by start button? It's aggressive, but in some case it's necessary, so if yes do the guide which I have posted.

 

In every message I created so far I said I "COULD NOT BOOT"! I can shut down any number of ways you like from a nice graceful shut down to pulling the plug "I STILL CANNOT BOOT! The Immunet unininstall trashed my registry!

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Guest Orlando

Oh sorry, I understond you can't reboot. So Immunet doesn't cause these problems, we haven't received these kind of bug, I think it's a virus. So for restore Windows you need a Windows-CD (it's better) or a live-CD (for example UBUNTU). Can you post here the code of error to boot?

 

Orlando

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Oh sorry, I understond you can't reboot. So Immunet doesn't cause these problems, we haven't received these kind of bug, I think it's a virus.

 

So you think it's a virus! Really? The reason I installed Immunet was to protect myself from virus'.

 

When I wasn't convinced Immunet was doing anything to protect me from virus' I decided to uninstalled it. My system was working fine immediately before and during the uninstall process but refused to boot after the Immunet uninstall restart. The cause and affect is pretty obvious to me. Somewhere in the uninstall process Immunet touches the registry in an unintended way. I'm not accusing you of any nefarious deed here, I'm just trying to point out that somewhere in your uninstall process you have a problem, a very big problem.

 

The fact that you haven't received these kinds of bugs does not mean they don't exist. No bug is expected, that's why it's a bug.

 

I'm offering this information for you to act on so you can investigate what is wrong with your uninstall process NOT to fix my problem. I'll fix my own problem without your help.Taking the position that you haven't seen this problem before, therefore, it can not possibly be Immunet's fault is a very arrogant position to take.

 

For the record, as I said earlier the symptom of the reboot is:

 

Initially there was a message about a corrupted hive. When I rebooted I got a Windows repair screen and then a message that said "Startup Repair cannot repair this computer automatically".

 

Whenever I reboot, whether from a soft or hard reset I get the same error "Startup Repair cannot repair this computer automatically". It doesn't matter if you try a regular boot, "safe mode" or "safe mode with internet", and it won't reboot from a previously saved start point.

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Guest Orlando

OK I'll report this problem, but I do not think that this is a bug or anything from our software, I think the problem arrive from another way and also the best antivirus (which it doesn't exist) can't do a detection as 100%

 

Orlando

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Hi rayray23 and Johnc.

 

I am very sorry that you are having problems with the Immunet installer, thank you for reporting them. Would you be able to post some contexts for your installer problems so that we can do some investigation for you. This information is a good start:

 

1. The version of Immunet Protect that you were installing/uninstalling. (If it was an upgrade, please post the previous version that was installed as well as the upgraded version.)

2. The version of the platform that you were installing to (With Language, Service Pack # and update information if that is possible)

3. What other antivirus software you had installed, and the versions for those.

4. Other major software and versions that were installed (if possible).

5. If the Immunet folder still exists on the system, zip it up and send it to support@immunet.com For example “C:\Program Files\Immunet Protect\”

6. Details of any error messages that you are receiving (Number, error string, details)

 

The more information the better, we can use this information in attempts to reproduce the issue here in our QA lab. Thank you to all of the other community members that are trying to assist here. I am lucky to be part of such a great community.

 

If you are not comfortable posting this information to a public forum, please send it to support@immunet.com.

 

Anthony

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