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You're rather vague as to what your issue is. Is there a problem with the Settings remaining enabled, is that correct? A more detailed description (and some screenshots if possible) of what your encountering could be very helpful.

Also what is your Operating System & what version of Immunet are you currently using.

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To be specific, since there is so much about this product, I am talking about customizing the settings.  I am familiar with AMP which this product is very similar but you have to manage the setting locally and not over the cloud.

 

So if I want to change the following setting to on.  How is this done?  Every time I make changes it reverts back.  I have even tried this from the admin account with no luck.

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Windows 10, Windows server 2016 and the latest version I guess.  I downloaded from the main site.  I am reviewing this product to see what all it offers compared to AMP.  I know that it will not have all of the features, but I would assume I would be able to modify the settings.

Edited by Networkitsolutions

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Sorry for the delay in responding & thanks for the added info.

What it sounds like to me is that your copy of Immunet has some corrupted .db files if it's not remembering the previous settings configuration.

I would suggest you try and do a clean uninstall. First uninstall Immunet, when asked by the uninstaller if you plan to reinstall Immunet again choose the "NO" option, this will delete all .db history files. Then reinstall Immunet but you will have to reconfigure the Settings and add any custom Exclusions you were using again. Let us know if this corrects the issue.

I was given a free one year license for AMP a while back just to check it out myself so I am familiar with the software. It can be configured for home/personal use too. Having to use an on-line console to effect changes instead of a traditional UI did take a bit of getting use to I remember. This is a security feature since no unauthorized personal can make any changes to the software without the proper log in credentials to the console.

Although not free like Immunet, AMP for Endpoints really is the better choice if you're using a multiple endpoint server environment for the simple fact that you can customize this software to your specific needs. Also with AMP you have the option of using the TETRA detection engine (which was part of the no longer available Immunet Plus). Originally based on Bitdefender's detection engine this now highly customized engine can sniff out usually hard to detect malware like root-kits, keyloggers, encrypted Trojan downloaders, etc... One more nice thing with AMP (compared to Immunet) is that you can configure it to automatically scan all in-coming email data packets for malware. A still prevalent attack vector.

Compared to AMP, Immunet doesn't have no way near the customization options. I would suggest you stick with using AMP for Endpoints at least with your server!

Something else I should mention is that Immunet is not licensed to be used in any "for profit" business, service, product or organization. If it's discovered Immunet is being used in this manner no further support will be offered. This info is included in the End User License Agreement (EULA) when you first install Immunet.

Best wishes, Ritchie...

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Ritchie,

  As soon and you mentioned AMP I fully remembered that I selected YES on both of those systems.  I uninstalled Immunet and selected NO, rebooted and all is good now!!  I agree that I will stay with AMP, but this is a GREAT free product for home users.

 

Grant

Edited by Networkitsolutions
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Glad I could help!

Immunet is a great product in my view too considering it's been developed to be used as a companion AV to a good number of major player's products. That gives users an added layer of protection if they so desire! I have it running compatible & stable (ClamAV module disabled) as a companion AV alongside Panda Dome Pro at this time as an example.

If Immunet is to be used as a stand-alone AV then it is recommended that the ClamAV module & updates for it be enabled. If Immunet is used as a companion AV to a paid AV product it is also recommended that you turn off the ClamAV module.

 

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Just to be sure you were actually clicking the save settings button at the bottom of the config page  after changing settings right?  Immunet does save  settings  but changes don't take effect  & aren't retained  until you  intentionally save  them. 

 

Many web  and  mobile interfaces are designed around the paradigm of instant and pregnant effect  "immediately on change", But most desktop  & security software is still designed around the paradigm of one last confirmation of changes  before taking effect.  The idea, at least with security software  is to give the user one last chance to fully think through the implications of their changes, and also to save users who mis-click/type a  wrong setting by accident. E.g. in any security software you wouldn't' want to accidentally add  a partially typed exclusion for  c:\  even for a moment.

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