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Michael G

Exceedingly Frustrated - Lic Key!@#$%

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Have installed 3-PC 2Year license of Immunet 2 (all worked except for Thunderbird email).

 

The Immunet install on one computer suddenly decided it was a "trial version" and was expiring. Re-entered original license key and it responds "Upgrade to Plus has failed!".

 

Uninstalled and reinstalled. Same problem.

 

Called the 1-866-891-4480 Immunet Technical Support number (as directed on all Immunet pages) - was told by "Debashis" that I must pay him for support or if I wanted "free" support as promised on Immunet web-site I must call 1-877-678-2096. I call that number and get a recording which sounds like to company is closed for holidays. I call the Immunet office number and get no answer at all. I call "Debashis" back (in India, I assume) who makes it VERY CLEAR to me that he is not going to help me unless I pay him.

 

?!@#$%^&*

 

A little further research on the Immunet web-site finds the following:

 

* Free Users: 1-866-891-4480 [wants to be paid]

* Plus Users: 1-877-678-2096 [no answeer]

 

Huh?!

 

Can anyone in the online community help me??

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Guest Orlando

Part of our team is at holidays, but this is strange, we need to refresh your key probably, I'll contact Alfred for you.

 

Orlando

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Have installed 3-PC 2Year license of Immunet 2 (all worked except for Thunderbird email).

 

The Immunet install on one computer suddenly decided it was a "trial version" and was expiring. Re-entered original license key and it responds "Upgrade to Plus has failed!".

 

Uninstalled and reinstalled. Same problem.

 

Called the 1-866-891-4480 Immunet Technical Support number (as directed on all Immunet pages) - was told by "Debashis" that I must pay him for support or if I wanted "free" support as promised on Immunet web-site I must call 1-877-678-2096. I call that number and get a recording which sounds like to company is closed for holidays. I call the Immunet office number and get no answer at all. I call "Debashis" back (in India, I assume) who makes it VERY CLEAR to me that he is not going to help me unless I pay him.

 

?!@#$%^&*

 

A little further research on the Immunet web-site finds the following:

 

* Free Users: 1-866-891-4480 [wants to be paid]

* Plus Users: 1-877-678-2096 [no answeer]

 

Huh?!

 

Can anyone in the online community help me??

 

Cavu,

 

I can certainly help you. Mail me at alfred@immunet.com and I will take care of it for you.

 

Best,

al

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