Michael G Posted December 27, 2010 Report Share Posted December 27, 2010 Have installed 3-PC 2Year license of Immunet 2 (all worked except for Thunderbird email). The Immunet install on one computer suddenly decided it was a "trial version" and was expiring. Re-entered original license key and it responds "Upgrade to Plus has failed!". Uninstalled and reinstalled. Same problem. Called the 1-866-891-4480 Immunet Technical Support number (as directed on all Immunet pages) - was told by "Debashis" that I must pay him for support or if I wanted "free" support as promised on Immunet web-site I must call 1-877-678-2096. I call that number and get a recording which sounds like to company is closed for holidays. I call the Immunet office number and get no answer at all. I call "Debashis" back (in India, I assume) who makes it VERY CLEAR to me that he is not going to help me unless I pay him. ?!@#$%^&* A little further research on the Immunet web-site finds the following: * Free Users: 1-866-891-4480 [wants to be paid] * Plus Users: 1-877-678-2096 [no answeer] Huh?! Can anyone in the online community help me?? Link to comment Share on other sites More sharing options...
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