Malware Check 1 Report post Posted July 2, 2010 Immunet keeps quarantining this file, which is possibly a Chrome updater Quote Share this post Link to post Share on other sites
Pedersen 137 Report post Posted July 2, 2010 Hello Malware check. Can i get you to submit the file here: http://www.immunet.com/contact/index.html choose "submit a false positive" from the drop down and we will check it out thanks in advance! Quote Share this post Link to post Share on other sites
Malware Check 1 Report post Posted July 2, 2010 Hi Pedersen, Immunet can`t restore the files, and i can`t zip the ones in quarantine. Please advise. EDIT: Found one and submitted it. Quote Share this post Link to post Share on other sites
christhomas 17 Report post Posted July 5, 2010 Hey Guys I am also having this problem This is a Google Chrome Update file I can't update Google Chrome as a result Quote Share this post Link to post Share on other sites
Pedersen 137 Report post Posted July 5, 2010 It will be sorted out Chris this is actually important. For now search chrome at google and update by the installer downloaded. BTW when did it happened to you chris? Quote Share this post Link to post Share on other sites
emmjay 0 Report post Posted July 5, 2010 Hey Guys I am also having this problem This is a Google Chrome Update file I can't update Google Chrome as a result This happened to me too (today, July 5, 16:40). It is the Chrome Updater. Quote Share this post Link to post Share on other sites
millard@immunet.com 124 Report post Posted July 6, 2010 We think we finally have this fixed, but please let me know if you see it again. There something wrong because the detection is showing up blank. --Millard Quote Share this post Link to post Share on other sites
Malware Check 1 Report post Posted July 6, 2010 Google Gears just updated, and no reaction from Immunet, so i guess all is good now. Quote Share this post Link to post Share on other sites
toast 0 Report post Posted September 2, 2010 Hello all, Just got an alert that Chrome_updater.exe is infected. Infection name: is blank. Please advise on what to do. I see this has happened in the past. It's happening again. I tried to upload the file to the forum but attachment is reported to be too bog. size is 1.4MB toast..... Quote Share this post Link to post Share on other sites
Guest Orlando Report post Posted September 2, 2010 Hello all, Just got an alert that Chrome_updater.exe is infected. Infection name: is blank. Please advise on what to do. I see this has happened in the past. It's happening again. I tried to upload the file to the forum but attachment is reported to be too bog. size is 1.4MB toast..... Send the file to support@immunet.com with your problem, please include a screenshot if possible of what happened. Regards, Orlando Quote Share this post Link to post Share on other sites
toast 0 Report post Posted September 2, 2010 Send the file to support@immunet.com with your problem, please include a screenshot if possible of what happened. Regards, Orlando email sent with screen shot and suspect file. Quote Share this post Link to post Share on other sites
alfred 21 Report post Posted September 2, 2010 email sent with screen shot and suspect file. Should have been addressed now. I am not sure what that conviction was but it's white listed now. al Quote Share this post Link to post Share on other sites
christhomas 17 Report post Posted September 6, 2010 Al, If you were Norton or McAfee or Avast I would have screamed at you and this news would have made into most websites because Google Chrome is a popular product and finding a lot of false positives with any popular product will just tarnish your image. Quote Share this post Link to post Share on other sites
alfred 21 Report post Posted September 7, 2010 Al, If you were Norton or McAfee or Avast I would have screamed at you and this news would have made into most websites because Google Chrome is a popular product and finding a lot of false positives with any popular product will just tarnish your image. What can I say? FP's are a reality in this business. I wish it were otherwise but frankly if you want to protect people with generic detections you're going to make some mistakes along the way. Frankly I would rather apologize for a something I mis-detected than a real threat we missed which resulted in an infection and a subsequent identity theft. al Quote Share this post Link to post Share on other sites
Guest Orlando Report post Posted September 7, 2010 Non-lethal FP is better than virus missed. In my opinion. Orlando Quote Share this post Link to post Share on other sites
christhomas 17 Report post Posted September 9, 2010 Yes, I just hope, you won't detect any system files as false positives It would be really terrible if it happened Quote Share this post Link to post Share on other sites
buckslayr 3 Report post Posted September 11, 2010 I don't think this is just an immunet issue. I was trialing BluePoint Security a while back and it always reported that the chrome updater was malicious. They had to whitelist it as well. Quote Share this post Link to post Share on other sites