Possible Google Chrome False Positive

[Malware Check 1]

Immunet keeps quarantining this file, which is possibly a Chrome updater

 

[Pedersen 137]

Hello Malware check. Can i get you to submit the file here: http://www.immunet.com/contact/index.html choose "submit a false positive" from the drop down and we will check it out thanks in advance!

[Malware Check 1]

Hi Pedersen,

 

Immunet can`t restore the files, and i can`t zip the ones in quarantine. Please advise.

 

EDIT: Found one and submitted it.

[christhomas 17]

Hey Guys

 

I am also having this problem

 

This is a Google Chrome Update file

 

I can't update Google Chrome as a result

[Pedersen 137]

It will be sorted out Chris this is actually important. For now search chrome at google and update by the installer downloaded.

BTW when did it happened to you chris?

[emmjay 0]

Hey Guys

 

I am also having this problem

 

This is a Google Chrome Update file

 

I can't update Google Chrome as a result

This happened to me too (today, July 5, 16:40). It is the Chrome Updater.

[millard@immunet.com 124]

We think we finally have this fixed, but please let me know if you see it again. There something wrong because the detection is showing up blank.

--Millard

[Malware Check 1]

Google Gears just updated, and no reaction from Immunet, so i guess all is good now.

[toast 0]

Hello all, Just got an alert that Chrome_updater.exe is infected. Infection name: is blank. Please advise on what to do. I see this has happened in the past. It's happening again.

I tried to upload the file to the forum but attachment is reported to be too bog. size is 1.4MB

 

toast.....

[Guest Orlando]

Hello all, Just got an alert that Chrome_updater.exe is infected. Infection name: is blank. Please advise on what to do. I see this has happened in the past. It's happening again.

I tried to upload the file to the forum but attachment is reported to be too bog. size is 1.4MB

 

toast.....

 

Send the file to support@immunet.com with your problem, please include a screenshot if possible of what happened.

 

Regards,

Orlando

[toast 0]

Send the file to support@immunet.com with your problem, please include a screenshot if possible of what happened.

 

Regards,

Orlando

 

email sent with screen shot and suspect file.

[alfred 21]

email sent with screen shot and suspect file.

 

 

Should have been addressed now. I am not sure what that conviction was but it's white listed now.

 

al

[christhomas 17]

Al,

 

If you were Norton or McAfee or Avast

 

I would have screamed at you and this news would have made into most websites because Google Chrome is a popular product and finding a lot of false positives with any popular product will just tarnish your image.

 

[alfred 21]

Al,

 

If you were Norton or McAfee or Avast

 

I would have screamed at you and this news would have made into most websites because Google Chrome is a popular product and finding a lot of false positives with any popular product will just tarnish your image.

 

 

What can I say? FP's are a reality in this business. I wish it were otherwise but frankly if you want to protect people with generic detections you're going to make some mistakes along the way. Frankly I would rather apologize for a something I mis-detected than a real threat we missed which resulted in an infection and a subsequent identity theft.

 

al

[Guest Orlando]

Non-lethal FP is better than virus missed. In my opinion.

 

Orlando

[christhomas 17]

Yes,

 

I just hope, you won't detect any system files as false positives

 

It would be really terrible if it happened

 

[buckslayr 3]

I don't think this is just an immunet issue. I was trialing BluePoint Security a while back and it always reported that the chrome updater was malicious. They had to whitelist it as well.