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AlexisR01

Threat Quarantined Repetition

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Immunet is showing me a warning for every time a threat is quarantined and it's really annoying. How do I fix this so that I don't get a notification for every time this same file is detected? Thank you!

Immunet file.PNG

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Hello AlexisR01,
Another user reported not long ago that he was also experiencing this same repetitive quarantine response from the WildTangent gaming software.

To rectify this issue simply create a custom Exclusion rule with Immunet for WildTangent's "entire" Program Files folder. Here's how to do that if you're not sure.

First open the UI -> click on the Settings tab -> scroll down to Add New Exclusion & click on that -> either manually type in the correct file path or use the browse feature to find the right Program Files folder for the software & click on it -> click on Add New Exclusion -> lastly click Apply and your done.

It should but let us know if adding this Exclusion doesn't correct the issue.

Cheers, Ritchie...

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