Amydala Posted October 29, 2019 Report Share Posted October 29, 2019 So...I have been fighting a very awful infection that I think I finally nailed down to a former resident having hacked our cable modem and remoting in. Hardware has been replaced and since locked down. However, not before wreaking havoc on laptops and a brand new HP desktop. The HP is the one I'm stuck on. In fact, I'm going to be calling their paid support again this afternoon which is less than stellar as you can imagine. The old Dell laptops I have I was able to clean using ClamAV because for whatever reason, I could get those files that were infected. But on the HP? I simply cannot find where those damn bios files are living to even try to clean or replace them. Even when I boot from a usb stick or CD, most of the recovery drive files remain locked. And it seems like the recovery X: drive must also just be a clone of something else anyway because even if you do manage to delete an unlocked file in there, it happily comes right back on your next boot. Does Immunet handle this? I don't even have this thing up and running yet to get Immunet on it. But if there is a chance it can kill it, I will certainly give it a shot by direct connecting it to my cable modem. I am *not* putting it on my network for sure. Or alternatively, if there is a way to install it with the dat files already downloaded that would be preferable. I tried ClamAV to clean it but was unsuccessful because I just didn't know where to scan. The usually boot to the Recovery CMD didn't cut it on the HP. Possibly also because several of the files were locked and couldn't be read. Any advice is appreciated. Link to comment Share on other sites More sharing options...
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