Serpher Posted July 3, 2010 Report Share Posted July 3, 2010 Just as a subject. When user wants to restore file form quarantine it's taking too long. Only way so far is to press Restore and Close. Then return to Quarantine and do it again with another file. Link to comment Share on other sites More sharing options...
millard@immunet.com Posted July 3, 2010 Report Share Posted July 3, 2010 Just as a subject. When user wants to restore file form quarantine it's taking too long. Only way so far is to press Restore and Close. Then return to Quarantine and do it again with another file. Serpher, Does it consistently take a long time or is it mostly when your system is busy? --Millard Link to comment Share on other sites More sharing options...
Guest Armin Pasalic Posted July 3, 2010 Report Share Posted July 3, 2010 Millard, would'nt a Defrag of the System Drives help? Cheers! Link to comment Share on other sites More sharing options...
millard@immunet.com Posted July 3, 2010 Report Share Posted July 3, 2010 Armin, It usually increases disk I/O speed, but we've got to find out what the root of the issue is. I think the message from the agent back the UI gets lost sometimes and the UI is designed to timeout if it doesn't get a message back from the agent. --Millard Link to comment Share on other sites More sharing options...
Guest Armin Pasalic Posted July 3, 2010 Report Share Posted July 3, 2010 This could be the users PC fault, or a bug between the Agent and UI? Link to comment Share on other sites More sharing options...
Serpher Posted July 3, 2010 Author Report Share Posted July 3, 2010 @Millard It happens every time when I want to restore a file. AJAX loader shows up and then I must wait God knows how long. It's annoying. The method I wrote above is much quicker but that will no solve the problem. @Armin I think the bug is in Immunet Tray, 'cause this process controls UI. //EDIT Oh, I forgot to mention: Deleting the file also takes a quite long time. Maybe its because this AJAX loader. Link to comment Share on other sites More sharing options...
sweidre Posted July 31, 2010 Report Share Posted July 31, 2010 Hi, I presume, that you have already done the following setups, have you? Settings -> Quarantine Behaviour -> On Detection of Malicious Files -> Ask me Settings -> Quarantine Behaviour -> On Detection of Suspicious Files -> Ask me Cheers, sweidre Link to comment Share on other sites More sharing options...
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