Jump to content
RMSOX

Can Not Create A New Account

Recommended Posts

I am trying to install Immunet on a newly refurbished Dell laptop that has Windows XP Pro installed. The install fails each time. However, I see the Immunet icon in the bottom right tray and it allows me to create an account. (????)

 

Two questions: Can I install using XP? If so, when I do try to register, it just freezes and says "Creating a New Account" but nothing more (See attached screen shot).

 

I have already uninstalled and reinstalled Immunet 3.0, but get the same results.

 

Thoughts?

post-1736-005771800 1297192813_thumb.jpg

Share this post


Link to post
Share on other sites

I am trying to install Immunet on a newly refurbished Dell laptop that has Windows XP Pro installed. The install fails each time. However, I see the Immunet icon in the bottom right tray and it allows me to create an account. (????)

 

Two questions: Can I install using XP? If so, when I do try to register, it just freezes and says "Creating a New Account" but nothing more (See attached screen shot).

 

I have already uninstalled and reinstalled Immunet 3.0, but get the same results.

 

Thoughts?

Yes, this should work on XP (I just tested to make sure it wasn't broke). Are you behind a proxy server? Right now, we don't support proxies.

 

I'd suggest that you cancel out of the registration. Then make sure you agent comes online and connect to the cloud. After that, try going to My Community and registering an account. If it still doesn't register and you are not behind aproxy, email your IE version, a link to this forum thread, and a support diagnostics snapshot (http://support.immunet.com/tiki-read_article.php?articleId=10) to support at immunet.com.

--Millard

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...