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dovzamir

2 Year Subscrition License Doesn't Work After Hd Replacement

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I recently experienced a hard disc failure. My failed disc was replaced (under warranty) but reinstalling my clamav license doesn't work.

 

I get the message in the attached file...

 

I have seen a few similar problems here in the forum, but no solution in them.

 

I opened a case with support through the web site. I got back an email asking me to call a very expensive intl number but after

ten minutes of talking to the technician in India, he gave me a different number to call.

Problem is, this is not only another expensive intl call for me, it not a 24/7 number, and it's 9 hours earlier than my time zone,

so it isn't a viable solution. I think buying a new license would have been cheaper than all these "toll free" numbers.

 

Any ideas where to go from here?

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I recently experienced a hard disc failure. My failed disc was replaced (under warranty) but reinstalling my clamav license doesn't work.

 

I get the message in the attached file...

 

I have seen a few similar problems here in the forum, but no solution in them.

 

I opened a case with support through the web site. I got back an email asking me to call a very expensive intl number but after

ten minutes of talking to the technician in India, he gave me a different number to call.

Problem is, this is not only another expensive intl call for me, it not a 24/7 number, and it's 9 hours earlier than my time zone,

so it isn't a viable solution. I think buying a new license would have been cheaper than all these "toll free" numbers.

 

Any ideas where to go from here?

 

Sure, mail me directly at ahuger@sourcefire.com with your key and I will fix it for you right now.

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I recently experienced a hard disc failure. My failed disc was replaced (under warranty) but reinstalling my clamav license doesn't work.

 

I get the message in the attached file...

 

I have seen a few similar problems here in the forum, but no solution in them.

 

I opened a case with support through the web site. I got back an email asking me to call a very expensive intl number but after

ten minutes of talking to the technician in India, he gave me a different number to call.

Problem is, this is not only another expensive intl call for me, it not a 24/7 number, and it's 9 hours earlier than my time zone,

so it isn't a viable solution. I think buying a new license would have been cheaper than all these "toll free" numbers.

 

Any ideas where to go from here?

 

No need to mail me, I found your key and it's been reset. You should be able to install with no issues now.

 

al

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