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Clamav Causes Crashes Of Vista 64B


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Hi guys,

 

I have got an issue with ClamAV Win. I have purchased extended version and running Win Vista Home Premium 64b.

 

Everytime I run "Full Scan", soon or later computer freezes. LCD went white, BSOD lately (fltmgr.sys SERVICE EXCEPTION ERROR). I have tried to switch off all power setting in case of screensaver issues and so on. ClamAV Win still crashes sytem. I noticed that crashes usually occur after 3h+ of scanning.

 

I am not sure whether is that some HW issue with my laptop or magic world of Microsoft.

 

Anyone has got same issues, please?

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This is just a wild guess on my part. A hardware issue perhaps? The CPU fail safe kicking in because of overheating and shutting down the system? Not enough physical memory or a bad memory module? If it's not hardware related then another possibility might be a previous malware infection prior to installing the AV. Some types of malware can cause this type of behavior.

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ritchie58: games are able to heat up CPU and GPU even more than ClamAV and laptop never crashed. According to Acronis Drive Monitor, temp of both HDDs are ok. Memory modules have been checked by memtest and passed since I had issue with some photographics SW. All test programs claim all is ok. Just some applications, such as ClamAv and DxO Optics Pro, are able to crash system very well.

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Does this happen only if you have TETRA enabled in the settings? Does it still crash if you disable it?

 

 

 

Do you have a MEMORY.DMP in C:\Windows after you recover from the BSOD, or any .dmp files in C:\Windows\Minidump?

 

i try switch off tetra and run full scan again.

 

i cannot find any dump or record in eventviewer :-( fltmgr.dll prevents to write anything on disc i guess.

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