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Installed the latest version on May 13th.  Said everything is fine until today.  It gives me a Not Updated in the GUI for the "Last Updated".  I've clicked Update Now and Fix it.  Even after some reboots still says Not Updated.

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By my own observation, it's not unheard of for the Immunet servers to become temporarily congested with traffic on rare occasions. Try waiting a day and then see if the same behavior persists would be my advise at this time.

Regards, Ritchie...

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Waited a day still the same.  I saw another post about the number of people protected "bug" and this same response about congested servers for that issue too.  I get this is open source backed by Cisco.  I would think the servers would be a little more robust.  I work in IT and saw this come up on Majorgeeks as a new version.  Knowing Cisco had something out there and this is community based, I thought I would give it a try to see if it's worth recommending to any of my clients.  I see it has potential, but things like this worry me.  Not to mention it no longer has the ask me feature that previous versions did.  Oh well, thanks for the response!

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For over a week, my wife's computer has shown the same issue but need to be updated, since the new version was downloaded. It says its updated when I click "Fix It". Deleting and reinstalling or rebooting doesn't fix the issue. Other 2 PCs and 2 laptops are fine using the same network. My PC has a different issue, for over a year it always says its never been scanned... Minor issues, but seems to work nicely.

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Thanks for the additional feedback guys. Much appreciated! Yeah, I also think there's something else going on as far as this recent update issue is concerned!

If it's associated with the (still unresolved) issue with the cloud stats not being displayed correctly since the release of version 7.2.8 is a "troubling hypothesis!" I guess one can't rule that coloration out at this time given the current circumstances.

I wish a dev or admin could shed some light on this/these issue(s) too!

Best wishes, Ritchie...

 

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EDIT: I thing CLAMAV Engine dosent support longer main.cvd files!

Ok new facts about the files, the "cvd" files are compressed versions of the signature files
and the "cld" files are the uncompressed versions.
Just unzip the *.cvd to *.cld to get it.
It looks that you dont need this step but i'm not shure, so i use 7z to extract the files.

You also can download the main.cvd, daily.cvd and bytecode.cvd from the ClamAV Website
https://www.clamav.net/downloads

I dont know the usage of the "windows.cvd" file, it looks like a readme file but also include data and is not providet at the ClamAV website
and is not used in ClamWin Portable.

If you have Update problems:
Stop the Immunet Service --> net stop ImmunetProtect_7.2.8
delete the files you want to update (main.c*, daily.c* and bytecode.c*) in "C:\Program Files\Immunet\clamav\0.102.1.76"
copy the new files to "C:\Program Files\Immunet\clamav\0.102.1.76"
Start the Immunet Service --> net start ImmunetProtect_7.2.8


About all the reports i read, i think the immunet update server have any problems with connection or hardware and send the the costomer
corrupted files or what ever.

Edit Again (Sorry)

If you use the Update now option in Immunet it tells most time "Immunet is Up to Date".
This means the Software is up to date and have nothing to do with the virus database files.
Dont close this popup and wait a minute for the update process of the DB files.
Give that pop a little bit more  time before you close it 😉

OLD Post
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Same problem (Windows 7). I update to Immunet 7.2.8.11723 and get no updates for weeks.
I uninstalled immunet complet with deleting of the old files at uninstall.
New fresh install of Immunet.
Immunet try to download main.cvd and is "Unable to install Update".
EDIT: Take a look to the Update.log
After a short time the updater try it again automatically, same problem.
I click at close in the Updater, click again to Update Now and Immunet reports me that the program is Up to Date.
But there is no main.cvd on my computer stored.
Ônly daly.cvd and windows.cvd is stored at "C:\Program Files\Immunet\clamav\0.102.1.76"

I start then ClamAV Portable, before i startet it, there was a main.cvd in the Folder (C:\Programme (Portable)\PortableApps\ClamWinPortable\Data\db).
After the Update main.cvd was removed with a main.cld and ther is also a bytecode.cld.

I stop the Immunet Service,
copy the main.cld and bytecode.cld (1.458.176 Bytes) to "C:\Program Files\Immunet\clamav\0.102.1.76" and renamed the bytecode.cvd (296.388 Bytes)

I restart now with hope...

EDIT:

Ok, i dont know if all works, but EIRAR.COM Testfile is detected.

Trying more...
I delete the files lastupd, update.log, windows.cvd, bytecode.cvd, daily.cvd and the *.cld files.
Only main.cld is present and the update works.
Download of bytecode.cvd, daily.cvd and windows.cvd well done.
The main.cld is untouched and the updater dosnt try to download the main.cvd.

One more question: Why is bytecode.cld (ClamWinPortable 1.458.176 Bytes) and bytecode.cvd (Immunet 296.388 Bytes) so diffrent in size?
cvd is compressed

 

Bild1.jpg

Bild3.jpg

update.log

Edited by Frank_

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This Problem is a error of Immunet and not a server Problem.
The ClamAV 0.102.1 provided by Immunet is outdated and the current version is 0.102.3.
This is also reportet by C:\Program Files\Immunet\clamav\0.102.1.76\freshclam.exe and
freshclam.exe cancel the update after the download of the first "cvd" it get.
ClamAV do that to prevent using a old engine with new Database files.
Freshclam.exe have problems to download and also cant update complete downloaded files.

Solution 1

  1. Download clamav-0.102.3-win-x64-portable.zip from https://www.clamav.net/downloads#otherversions
  2. Stop the Immunet Service --> net stop ImmunetProtect_7.2.8
  3. Delete old Database files bytecode.c*, daily.c*, main.c*, lastupd and update.log
  4. Extract the files to C:\Program Files\Immunet\clamav\0.102.1.76
  5. Start the Immunet Service --> net start ImmunetProtect_7.2.8
  6. Start Immunet, Click on Update Now and wait a moment (if Update does not start repead it after a min.)

The download location is configuratet in the file freshclam.conf, if you need to use a other mirror change it in this file.
 

Solution 2

Immunet need a Update to new ClamAV version 0.102.3.x

 

What a disgrace from Immunet 😉

 

 

 

Edited by Frank_
  • Thanks 1

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Guess it's time to try the manual ClamAV update.  All computers here stop at 22% downloaded, they try again but never get past 22%

What's bad is I've also got this on computers at a remote location, it's a financial office so I have to travel there and get people off each workstation to make updates.

 

 

 

aaaaa.png

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I just tried the above on two computers here in the office, SUCCESS!

 

I also noticed that both computers had two versions of ClamAV installed, I used rmdir to kill the oldest.   I had almost forgotten about using xcopy, my buddy and I wrote and EARLY version of that back in the MS-DOS on floppy days.  I wonder if it's still our code?

Glad my work computer is Linux, there's some crazy things in there but nothing compared to Windows.

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As far as I can understand now, freshclam.exe has connection problems or a bug when downloading.
At first I had the problem that the download worked but the downloaded file could not be imported.

This problem does not occur with the new version.

I also tried to instruct the updater in "freshclam.conf" to use uncompressed DB files.
But unfortunately this entry is ignored by Immunet.

It would be nice if the configuration file could be used fully, then it would be possible to create notifications with OnUpdateExecute, OnOutdatedExecute and OnErrorExecute.

CompressLocalDatabase BOOL
    By default freshclam will keep the local databases (.cld) uncompressed to make their handling faster. With this option you can enable the compression; the change will take effect with the next database update.
    Default: no
Source: https://www.systutorials.com/docs/linux/man/5-freshclam.conf/

Slowly I am becoming more and more convinced that ClamAV is a nice and very useful tool, but its development at Immunet has been very limited
I doubt that I'm really well protected with Immunet right now.
I am seriously considering switching to something else that is too bloated for me.

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9 hours ago, cisco90 said:

uninstall , reboot , install. fixed it all for me. 

Sorry, no! Not for me.
Uninstall, restart, install, update... always the same, immunet (ClamAV) cant update the databases and ClamAV is outdatet.

 

Edited by Frank_

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Thanks Frank__. I was able to follow the clear steps you provided and successfully complete the process. Now...in the bottom right hand square section...it says "Up To Date" with a green circle/check mark. Before it had a yellow circle/exclamation mark stating the last update was 5/12/20 and a "Fix It" admonition. Thanks a lot man. It was really bugging me. Nothing worse than an A/V program that's out of date. Unacceptable.

Edited by Sam042955

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The update problem and the outdated ClamAV is not the only thing that worries me.

Does the cloud work or not, I can't check it?
(0 people protected, 0 threads)
I don't get pop-up information about unsuccessful or successful updates.
No popup information about program updates.
No popup information when a virus is found.

When I scan a folder / file in the context menu in Explorer, nothing happens.
I honestly don't feel like testing with Eicar anymore whether a scan is carried out or not.

If Cisco is no longer interested in further developing or at least maintaining Immunet, then it would be better and safer for users and the Internet if they close https://www.immunet.com.

Whatever the reasons, Cisco knows them and should also inform their "non-paying" customers about this offer.

It's done for me, I'm testing others.


At the moment...
EOL

Frank

Edited by Frank_

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8 hours ago, Frank_ said:

The update problem and the outdated ClamAV is not the only thing that worries me.

Does the cloud work or not, I can't check it?
(0 people protected, 0 threads)
I don't get pop-up information about unsuccessful or successful updates.
No popup information about program updates.
No popup information when a virus is found.

When I scan a folder / file in the context menu in Explorer, nothing happens.
I honestly don't feel like testing with Eicar anymore whether a scan is carried out or not.

If Cisco is no longer interested in further developing or at least maintaining Immunet, then it would be better and safer for users and the Internet if they close https://www.immunet.com.

Whatever the reasons, Cisco knows them and should also inform their "non-paying" customers about this offer.

It's done for me, I'm testing others.


At the moment...
EOL

Frank

Good points Frank. If you find a viable alternative please post. I've tried several other A/V programs and found them all to be lacking in one form or another. The robust ones are memory and system hogs and the light ones are iffy protection-wise. I thought Immunet was the solution but they seem to have decided to rest on their laurels and we're paying the price -- even though the program is free. I'd rather pay for a product that works well than get a product for free that ends up costing in other ways in the end. A/V is nothing to muck around with, IMO. (I'm looking at Webroot ($44.99 for 1 year/3 devices) and Panda Free.)

Edited by Sam042955

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Sorry to disappoint you, but there is no alternative to Immunet.
If the ClamAV engine is activated in Immunet,
it can also occupy up to a GB of memory.
There are actually only inflated products for end users.
Avira did a lot of damage to me in the days of XP due to poor detection (virus detected but not blocked).
I don't touch that anymore.
Avast installs Chrome without asking but at first Window
you can disable this.
...
I had AVG until it no longer supported Windows XP, I was quite happy with it and then switched to Immunet.

All well-known free versions that I have tested so far work in the same way, a lot of self-promotion and nothing works without registration.
I can only recommend testing different versions yourself.
I cannot recommend an alternative to you at the moment.

I'm currently testing Panda Free, I don't know yet. I am not yet comfortable with it, but the memory requirement has been rather low until now.
I'll try Sophos and Kaspersky next days.

With a purchase version I would probably choose TrendMicro (not so well known in Europe) but ist also verry
inflated.

But I would like to have a working immunet.

I haven't had any problems with infections since Immunet.

https://uk.pcmag.com/antivirus/120817/the-best-free-antivirus-protection

Edited by Frank_

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Thanks Frank. Well...at least we might be on the same page with Panda Free. I tried Kaspersky and found it to be a non-stop promotion campaign for their more costly versions and promptly uninstalled it. Years ago I remember getting a Webroot disc free with the purchase of something at Best Buy but never installed it. It recently got good reviews for low system resource usage so that might be an option. Ironically, I had decent success with M.S.E. but since Windows 7 is no longer supported, and I'm using Windows 7, I'd read that even though M.S.E. is still getting definition updates, M.S.E. itself is no longer supported either so I need an alternative.

Somewhat as an aside...over a decade ago I decided that while it's a bit cavalier, I actually preferred to make routine system backups and not really concern myself about infections. I used M.S.E. and the Windows Firewall and that was it. If/when something went south I broke out my Paragon rescue disc and restored my computer from a backup. To a certain extent I still take that approach, so for me it's not essential that I have the best a/v protection, just one that doesn't hinder the performance of my computer/laptop.

Edited by Sam042955

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Yes, i've the same Problem. Windows 7. I dont want to go to 10. And Linux... not my Favorit.
I think about living without a computer... but i want also to play my games.
 

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On 5/28/2020 at 11:04 AM, Frank_ said:

Thanks Frank, the Solution worked for all 5 of our home PCs.  [UPDATE - it worked once, no signature updates since]

Solution 1

  1. Download clamav-0.102.3-win-x64-portable.zip from https://www.clamav.net/downloads#otherversions
  2. Stop the Immunet Service --> net stop ImmunetProtect_7.2.8
  3. Delete old Database files bytecode.c*, daily.c*, main.c*, lastupd and update.log
  4. Extract the files to C:\Program Files\Immunet\clamav\0.102.1.76
  5. Start the Immunet Service --> net start ImmunetProtect_7.2.8
  6. Start Immunet, Click on Update Now and wait a moment (if Update does not start repead it after a min.)

The download location is configuratet in the file freshclam.conf, if you need to use a other mirror change it in this file.

 

Edited by IOSPro
new status

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Aside from the update issue(s) I was put off by the fact that when I did a custom scan with Immunet it really cooked my CPU core temp(s) and ran it often at close to or at 100%. Also, the fact that the cloud stat still showed "0 People Protected" was a cause for concern. So I uninstalled Immunet and installed Panda Dome Free. There are some of the usual "prompts" (nagware) for their paid versions but nowhere near as bad as with Kaspersky. I ran a full "C" drive scan and the CPU usage was in a much more manageable range, and the CoreTemp stats were at least 25 degrees (F) lower than with Immunet. Panda found what I consider to be a false positive  PUP (Uninstaller Pro v. 12) but I'm going to do more research on that. In the meantime I took it out of quarantine. For me, Panda might just be one of those "set it and forget it" A/V programs. Time will tell.

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If you have a temperature problem with 100% CPU load, then it is time to clean the fan and apply new thermal grease.
Panda: Day 2, i feel not good with this, I click uninstall .

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I try some other Free AV, no one makes me happy.
I do a Rollback to Immunet version 7.02

  1. Download Immunet 7.02: https://sourcefire-apps.s3.amazonaws.com/fireAMP/windows/7.0.2.11454/Release-Logging/installer-univ-tcp-injected.exe
  2. Download ClamAV X64 Portable: https://www.clamav.net/downloads#otherversions
  3. Edit host file C:\Windows\System32\drivers\etc\hosts and add this line to stop download of updates:  0.0.0.0 update.immunet.com
    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host
    
    # localhost name resolution is handled within DNS itself.
    #	127.0.0.1       localhost
    #	::1             localhost
    0.0.0.0				update.immunet.com

    EDIT: If you do this you cant do a manual check for updates also.
    Check for new updates on a other computer with below url.

    http://update.immunet.com/updates/protect/update-7.0.2-64.xml

  4. Uninstall Immunet 7.2.8 with deleting of all files
  5. Restart the System
  6. Install Immunet 7.02
  7. Stop the service of Immunet: net stop ImmunetProtect_7.0.2
  8. Unzip  clamav-0.102.3-win-x64-portable.zip and copy or move all files to "C:\Program Files\Immunet\clamav\0.101.2.69"
  9. Start the service of Immunet: net start ImmunetProtect_7.0.2

Run this Script to Update ClamAV Database files
UpdateClamAVDB.CMD

@ECHO OFF

:CHECK_ADMIN_RIGHTS
	ECHO Administrative rights needed. Check authorization...
	NET SESSION >NUL 2>&1
	IF %ERRORLEVEL% EQU 0 (
		ECHO Successful: Administrative authorization available.
		GOTO :ADMIN_OK
	) ELSE (
		ECHO Error: Administrative permission denied.
		ECHO.
		ECHO 
		PAUSE
		EXIT
	)

:ADMIN_OK

SET CLAM_PATH=C:\Program Files\Immunet\clamav\0.101.2.69
::net stop ImmunetProtect_7.0.2
wmic service where "name like "Immunet%%"" call stopservice
TIMEOUT /T 3
ECHO Update ClamAV Databases...
"%CLAM_PATH%\freshclam.exe" --datadir="%CLAM_PATH%"
::net start ImmunetProtect_7.0.2
wmic service where "name like "Immunet%%"" call startservice

Place it in Autostart and Task Scheduler (run evry 2 hours) to get updates without userinput.

Do this rollback only if you know what are you doing.

Check Immunet site for a new version weekly and test if it works.
Delete then the enrty in hosts to enable the Update feature in Immunet again and restart the system.

 

EDIT: Alternative Script with Admin rights

@echo off

 :: Run this script with elevation
 call :RequestAdminElevation "%~dpfs0" %* || goto:eof

SET CLAM_PATH=C:\Program Files\Immunet\clamav\0.101.2.69
::net stop ImmunetProtect_7.0.2
wmic service where "name like "Immunet%%"" call stopservice
TIMEOUT /T 3
ECHO Update ClamAV Databases...
"%CLAM_PATH%\freshclam.exe" --datadir="%CLAM_PATH%"
::net start ImmunetProtect_7.0.2
wmic service where "name like "Immunet%%"" call startservice

goto:eof

:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
:RequestAdminElevation FilePath %* || goto:eof
:: 
:: By:   Cyberponk,     v1.5 - 10/06/2016 - Changed the admin rights test method from cacls to fltmc
::          v1.4 - 17/05/2016 - Added instructions for arguments with ! char
::          v1.3 - 01/08/2015 - Fixed not returning to original folder after elevation successful
::          v1.2 - 30/07/2015 - Added error message when running from mapped drive
::          v1.1 - 01/06/2015
:: 
:: Func: opens an admin elevation prompt. If elevated, runs everything after the function call, with elevated rights.
:: Returns: -1 if elevation was requested
::           0 if elevation was successful
::           1 if an error occured
:: 
:: USAGE:
:: If function is copied to a batch file:
::     call :RequestAdminElevation "%~dpf0" %* || goto:eof
::
:: If called as an external library (from a separate batch file):
::     set "_DeleteOnExit=0" on Options
::     (call :RequestAdminElevation "%~dpf0" %* || goto:eof) && CD /D %CD%
::
:: If called from inside another CALL, you must set "_ThisFile=%~dpf0" at the beginning of the file
::     call :RequestAdminElevation "%_ThisFile%" %* || goto:eof
::
:: If you need to use the ! char in the arguments, the calling must be done like this, and afterwards you must use %args% to get the correct arguments:
::      set "args=%* "
::      call :RequestAdminElevation .....   use one of the above but replace the %* with %args:!={a)%
::      set "args=%args:{a)=!%" 
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
setlocal ENABLEDELAYEDEXPANSION & set "_FilePath=%~1"
  if NOT EXIST "!_FilePath!" (echo/Read RequestAdminElevation usage information)
  :: UAC.ShellExecute only works with 8.3 filename, so use %~s1
  set "_FN=_%~ns1" & echo/%TEMP%| findstr /C:"(" >nul && (echo/ERROR: %%TEMP%% path can not contain parenthesis &pause &endlocal &fc;: 2>nul & goto:eof)
  :: Remove parenthesis from the temp filename
  set _FN=%_FN:(=%
  set _vbspath="%temp:~%\%_FN:)=%.vbs" & set "_batpath=%temp:~%\%_FN:)=%.bat"

  :: Test if we gave admin rights
  fltmc >nul 2>&1 || goto :_getElevation

  :: Elevation successful
  (if exist %_vbspath% ( del %_vbspath% )) & (if exist %_batpath% ( del %_batpath% )) 
  :: Set ERRORLEVEL 0, set original folder and exit
  endlocal & CD /D "%~dp1" & ver >nul & goto:eof

  :_getElevation
  echo/Requesting elevation...
  :: Try to create %_vbspath% file. If failed, exit with ERRORLEVEL 1
  echo/Set UAC = CreateObject^("Shell.Application"^) > %_vbspath% || (echo/&echo/Unable to create %_vbspath% & endlocal &md; 2>nul &goto:eof) 
  echo/UAC.ShellExecute "%_batpath%", "", "", "runas", 1 >> %_vbspath% & echo/wscript.Quit(1)>> %_vbspath%
  :: Try to create %_batpath% file. If failed, exit with ERRORLEVEL 1
  echo/@%* > "%_batpath%" || (echo/&echo/Unable to create %_batpath% & endlocal &md; 2>nul &goto:eof)
  echo/@if %%errorlevel%%==9009 (echo/^&echo/Admin user could not read the batch file. If running from a mapped drive or UNC path, check if Admin user can read it.)^&echo/^& @if %%errorlevel%% NEQ 0 pause >> "%_batpath%"

  :: Run %_vbspath%, that calls %_batpath%, that calls the original file
  %_vbspath% && (echo/&echo/Failed to run VBscript %_vbspath% &endlocal &md; 2>nul & goto:eof)

  :: Vbscript has been run, exit with ERRORLEVEL -1
  echo/&echo/Elevation was requested on a new CMD window &endlocal &fc;: 2>nul & goto:eof
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::


All works fine now for me 😉

Bild1.jpg.6dfae59b079de0ddd5d61ee0266da033.jpg

Edit:
If Immunet realy can Update the ClamAV Database files; i dont know. In one test i get the DB files with the internal updater.
It looks like ClamAv is only updated with a program update from Immunet. But I'm not certain.

 

Edited by Frank_

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5 hours ago, Frank_ said:

If you have a temperature problem with 100% CPU load, then it is time to clean the fan and apply new thermal grease.
Panda: Day 2, i feel not good with this, I click uninstall .

The only program that maxed out my CPU was Immunet. It's not a fan issue at all. Every other program, including heavy graphics editors and other a/v and malware scanning programs like Malwarebytes and Kaspersky, runs cool as a cucumber.

Glad you're happy with Immunet but that's way more work than I care to put in just to get an A/V program to function. And there's still unanswered questions/issues even after you did all that. Peace out.

Edited by Sam042955

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2 hours ago, Frank_ said:

Ok, a manual scan goes to 100% cpu usage but my temperature goes not higher as with a stress test.

Exactly! I didn't specify that I was referring to a manual scan, but that's when I noticed it. And as far as temps go...with Panda the Core Temp utility indicated around 155 degrees F. With Immunet it was closer to 180-ish F. Not dangerous but coupled with the 100% CPU usage I wasn't thrilled. No other A/V ever maxed out my CPU like Immunet. But then again I always stayed away from the heavy hitters like BitDefender, McAfee, Kaspersky, etc. (I think I'm using AdAware Free with an old XP machine but that's rarely turned on so I can 't say for sure if that's what I'm using or not.)

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