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johnmw1

"immunet Self Protect Driver Failed To Load"

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Hi,

 

About every other day when I boot up I get this "Immunet Self Protect Driver Failed to Load" message which then tells me to reboot. Rebooting is not an option for me because it takes so long to do so.

 

I am also running Soluto to speed up my boot times and wonder if there is any link between the two, probably I should also be asking Soluto support the same question.

 

Running XP Sp3, Immunet 3.0 free.

 

An unrelated question while I'm on a role is, in previous versions of Immunet Protect I was getting constant pop ups (which I liked) from the system tray icon informing me of absolutely everything that was happening with my pc with regard to downloads and system changes etc. In this new version 3.0 I have not seen one single pop up. Is there something I have missed in my settings (I do have cloud & verbose notifications set to on), or in this version are things running much more silently in the background?

 

Cheers,

John

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I read somewhere that Soluto made avast start up time above 2 min, but i cant remember where was that thread. Try it without Soluto, maybe is something similar problem.

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I read somewhere that Soluto made avast start up time above 2 min, but i cant remember where was that thread. Try it without Soluto, maybe is something similar problem.

 

Hi Boombastik,

 

Yes I will be raising the issue with Soluto also.

 

Cheers,

John

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Hi,

 

About every other day when I boot up I get this "Immunet Self Protect Driver Failed to Load" message which then tells me to reboot. Rebooting is not an option for me because it takes so long to do so.

 

<deleted>

 

Running XP Sp3, Immunet 3.0 free.

 

<deleted>

 

Cheers,

John

 

 

hi, everyone. John, i hope u don't mind me tagging after you because i experienced similar problem about "driver failed to load"

 

previously i installed Google Pack, the international English version, and opted to install Immunet Free that was in the pack. It was version 2.0. the installation was a breeze, and up to the point before i installed Immunet version 3.0, there was no problem.

 

some minutes ago, i downloaded and re-installed Immunet version 3.0 (without uninstalling verison 2.0 first). i experienced similar problem related to "driver failed to load" as John above. i'm running Immunet under Windows XP SP3, and also AVG Free Edition 2011 in this PC. the error message related to "driver failed to load" was related to casetup.exe. i checked under Component Services, and,

 

The following boot-start or system-start driver(s) failed to load:

ImmunetProtectDriver

ImmunetSelfProtectDriver

Event ID: 7026

 

i had to restart my PC 3x before the error message stopped appearing. but i don't know about later on.

 

further, during installation, the following errors showed up under Component Services:

 

Faulting application casetup32.exe, version 3.0.0.18, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010cce.

Event ID: 1000

[
note
] the above error message appeared 8x.

 

Fault bucket -1991979944.

Event ID: 1001

[
note
] the above error message appeared 7x.

 

do i need to add exception in both Immunet and AVG as a just-in-case precaution now? and, do i have to uninstall and re-install Immunet version 3.0?

 

cheers,

Andrias

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hi, everyone. John, i hope u don't mind me tagging after you because i experienced similar problem about "driver failed to load"

 

previously i installed Google Pack, the international English version, and opted to install Immunet Free that was in the pack. It was version 2.0. the installation was a breeze, and up to the point before i installed Immunet version 3.0, there was no problem.

 

some minutes ago, i downloaded and re-installed Immunet version 3.0 (without uninstalling verison 2.0 first). i experienced similar problem related to "driver failed to load" as John above. i'm running Immunet under Windows XP SP3, and also AVG Free Edition 2011 in this PC. the error message related to "driver failed to load" was related to casetup.exe. i checked under Component Services, and,

 

The following boot-start or system-start driver(s) failed to load:

ImmunetProtectDriver

ImmunetSelfProtectDriver

Event ID: 7026

 

i had to restart my PC 3x before the error message stopped appearing. but i don't know about later on.

 

further, during installation, the following errors showed up under Component Services:

 

Faulting application casetup32.exe, version 3.0.0.18, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010cce.

Event ID: 1000

[
note
] the above error message appeared 8x.

 

Fault bucket -1991979944.

Event ID: 1001

[
note
] the above error message appeared 7x.

 

do i need to add exception in both Immunet and AVG as a just-in-case precaution now? and, do i have to uninstall and re-install Immunet version 3.0?

 

cheers,

Andrias

 

Hi Andrias,

 

No not at all. :)

 

You have been much more detailed in your report than me, so hopefully we get an answer at some point.

 

Cheers,

John

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I tried installing the Immunet + Soluto beta on WinXP, and aside from Soluto's 20 minute install I didn't have any problems running them together. Soluto suggested disabling Immunet on startup - don't do this - it disables both the Immunet tray icon (ok) and the background scan agent (not ok - this disables virus protection). Soluto has a really nice looking interface, but I'm always wary of software that claims to speed up your computer yet takes more than 60 seconds to install.

 

I suspect your "driver failed to load" problems are due to botched updates - we've seen this happen a few times. Can you please try uninstalling & reinstalling? At the end of the uninstall you will be prompted with the message:

 

"Do you plan on installing Immunet 3.0 again? Clicking 'No' will delete all local data generated by Immunet including History and Quarentine files."

 

Make sure to select *No*.

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I tried installing the Immunet + Soluto beta on WinXP, and aside from Soluto's 20 minute install I didn't have any problems running them together. Soluto suggested disabling Immunet on startup - don't do this - it disables both the Immunet tray icon (ok) and the background scan agent (not ok - this disables virus protection). Soluto has a really nice looking interface, but I'm always wary of software that claims to speed up your computer yet takes more than 60 seconds to install.

 

I suspect your "driver failed to load" problems are due to botched updates - we've seen this happen a few times. Can you please try uninstalling & reinstalling? At the end of the uninstall you will be prompted with the message:

 

"Do you plan on installing Immunet 3.0 again? Clicking 'No' will delete all local data generated by Immunet including History and Quarentine files."

 

Make sure to select *No*.

 

Hi Rob,

 

I think you are correct as I did have Immunet set on pause with Soluto during start-up. Since reversing this I have had no more messages telling me about failed drivers etc. So thanks for helping me solve my problem.

 

Cheers,

John

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