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fujiwara2000

Empty dialog on threat detection

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locale: ja-JP

windows version: windows 10 build 1909

When I try to download a file that contains virus, immunet block that download and shows a dialog with nothing in it as shown in Image, 

スクリーンショット (2808).png

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I would venture to guess that the dialog box is empty because Immunet recognized the detection as a safe EICAR dummy test virus.

I've done tests with EICAR test strings with Immunet in the past. Usually though the entire folder you download that has the test strings gets immediately quarantined!

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It could also be that Immunet has trouble with Asian fonts. I note OP's locale is "jp-JP", and I remember a while back a Chinese user was reporting blank alert boxes too. Might be worth testing in a VM with the language set to CN/JP/KOR and see what happens.

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