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ImAwesomeLee

Immunet Freezes During Installation

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Every time I install this it locks up at the same point, I have attempted it on two separate machines, both my PC and My laptop. Both are Windows 7 x64

 

I have included some screenshots below showing where it locks up in the install process as well as all process running along side it.

 

Immunest 3.0 Installer Freezes Here

http://vvcap.net/db/Zqy9UeEtzCpF7_uzHiX6.htp

What is Running associated with Immunet

http://vvcap.net/db/Jiu9HAEOFR1Xq__OPYf0.htp

 

 

Anyone have any ideas as to why, or how to solve this issue so I can install this software?...

 

OH and I left it running OVERNIGHT in hopes that maybe it was just being dumb and slow...

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Hi ImAwesomeLee, I've been testing Win7_SP1 compatibility issues and trying to reproduce your install crash, and so far I haven't been able to. Can you provide any more info?

1) What mode are you trying to install in - Free/Clam/Trial/Pro?

2) Is UAC enabled/disabled?

3) Does your windows account have administrator access?

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Hi Lee, can you please try this:

1) Clear C:\Users\Owner\AppData\Local\Temp. From the screenshot of the installer it looks like its failing to extract DIFxAPI.dll to the temp directory - clearing it should remove any wierd file locks or windows permissions that might be in the way.

2) Run the installer. Please use a fresh copy of the installer from http://www.immunet.com/free/index.html.

3) If (when) the installer fails, please grab me a copy of C:\Users\Owner\AppData\Local\Temp\immpro_install.log, zip it along with the installer, and mail it to support at immunet dot com, with the subject "For RobT - formumtopic=823" and I'll see what I can dig up.

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