ImAwesomeLee 1 Report post Posted March 23, 2011 Every time I install this it locks up at the same point, I have attempted it on two separate machines, both my PC and My laptop. Both are Windows 7 x64 I have included some screenshots below showing where it locks up in the install process as well as all process running along side it. Immunest 3.0 Installer Freezes Here http://vvcap.net/db/Zqy9UeEtzCpF7_uzHiX6.htp What is Running associated with Immunet http://vvcap.net/db/Jiu9HAEOFR1Xq__OPYf0.htp Anyone have any ideas as to why, or how to solve this issue so I can install this software?... OH and I left it running OVERNIGHT in hopes that maybe it was just being dumb and slow... 1 Quote Share this post Link to post Share on other sites
Rob.T 58 Report post Posted March 24, 2011 Hi ImAwesomeLee, I've been testing Win7_SP1 compatibility issues and trying to reproduce your install crash, and so far I haven't been able to. Can you provide any more info? 1) What mode are you trying to install in - Free/Clam/Trial/Pro? 2) Is UAC enabled/disabled? 3) Does your windows account have administrator access? Quote Share this post Link to post Share on other sites
ImAwesomeLee 1 Report post Posted March 24, 2011 I was trying to install the Trial version, UAC is enabled on one Disabled on the other, and I have administrator access on both. Quote Share this post Link to post Share on other sites
ImAwesomeLee 1 Report post Posted March 24, 2011 I have now attempted all three install types and still have it freezing @ the same point. Quote Share this post Link to post Share on other sites
Rob.T 58 Report post Posted March 28, 2011 Hi Lee, can you please try this: 1) Clear C:\Users\Owner\AppData\Local\Temp. From the screenshot of the installer it looks like its failing to extract DIFxAPI.dll to the temp directory - clearing it should remove any wierd file locks or windows permissions that might be in the way. 2) Run the installer. Please use a fresh copy of the installer from http://www.immunet.com/free/index.html. 3) If (when) the installer fails, please grab me a copy of C:\Users\Owner\AppData\Local\Temp\immpro_install.log, zip it along with the installer, and mail it to support at immunet dot com, with the subject "For RobT - formumtopic=823" and I'll see what I can dig up. Quote Share this post Link to post Share on other sites
Rob.T 58 Report post Posted March 28, 2011 You might also want to try the beta 3.0.1 version here: http://forum.immunet.com/index.php?/topic/824-immunet-301-beta-available Quote Share this post Link to post Share on other sites
