Immunet 3.0.1.5970 Blocks Kaspersky Update

[chipo]

Hi, I have KIS 11.0.2.556 and Immunet 3 (new beta). Sometimes, kis gives me and error on update his signatures: insufficient rigths to create u0607g.xml (kaspersky database file).

 

When immunet service is stopped (agent.exe), this problem disappears.

 

I have clamav engine activated.

 

Greetings, and sorry for bad english.

[Guest Orlando]

Go to the settings and add Kaspersky folder in the exclusions.

 

Orlando

[chipo]

Go to the settings and add Kaspersky folder in the exclusions.

 

Orlando

 

Thats not work, I have all kaspersky folders in exclusions (program files and documents and settings kaspersky´s folders).

 

In kis, I have exclusions for immunet too (folders, executables, dlls and sys files)

[Guest Orlando]

So it's a bug, please point it here.

 

Orlando

[chipo]

So it's a bug, please point it here.

 

Orlando

 

Thanks

[chipo]

Thanks

 

any news regarding this problem?

[Guest Orlando]

For now nohing, I think this bug will be fixed in version 4.

 

Try this solution:

 

1) Run a commandline (START --> CMD) as an administrator;

2) Stop the agent:

net stop immunetprotect

3) Delete cache.db (Default install is C:\Program Files\Immunet, you may have to change the commandline below):

del "C:\program files\immunet\cache.db"

4) Start your agent

net start immunetprotect

 

Orlando