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I have two Dell inspiron computers running Windows 10. Immunet has been installed on both for the past two years. I downloaded Immunet through my company's software portal. Beginning on May 13 for one of them and June 14 for the other I have been unable to update Immunet. The date of last update shown is May 13 for one computer and June 14 for the other. When I click on " Fix It" it says Immunet has the latest updates but it will not change the date of last update. Is it actually continuing to update? How do I know if my computers are actually protected?



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This is a known issue with version 7.3.0 unfortunately. What you need to do is do a clean uninstall of Immunet.

When Immunet's uninstaller asks you if you plan on reinstalling Immunet again choose the "NO" option and proceed with the remainder of the uninstall. After reinstalling you will have to reconfigure the settings to the way you had them, add any custom exclusions again and reschedule any scheduled scans you were using.

That should work to get the updates rolling again but if it doesn't let us know.

Cheers, Ritchie...

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That worked for about four days and now I am right back to the same: ! shows under Update, clicking fix it generates the same message as before - latest updates installed and Immunet is up to date but the date of last update is now 7/17. 

Others suggested running a Flash scan and trying to update immediately afterwards, but that did not work for me. In order to force a Flash scan, I had to delete my daily scheduled scans, and even then it still would not update. 

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I believe there is a serious server issue occurring right now. My Scan Now tab has been greyed out & I can't connect to the cloud for almost a week now! I don't use the ClamAV module since I have Immunet paired with a paid AV product. If I can't connect to the cloud that makes Immunet essentially useless for me.

Believe me you're not the only one experiencing issues with the buggy build.

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