ritchie58 Posted July 20, 2020 Report Share Posted July 20, 2020 Is anyone else seeing this with the UI presently (see images)? The Scan Now tab is greyed out and I can't figure out the reason why? I tried several reboots but that didn't correct the issue. I even did a clean reinstall to no avail either. I have an internet connection since I'm here typing this so that's not the problem. I know it's not my firewall or other security apps conflicting. What's up with that? I'm stumped! It could be some sort of temporary server issue (I hope). I've seen that happen on a few very rare occasions. Link to comment Share on other sites More sharing options...
gogos888 Posted July 20, 2020 Report Share Posted July 20, 2020 Hello! Same here on 2 PCs (win 7 x64 and win 10 x64). 1 Link to comment Share on other sites More sharing options...
gogos888 Posted July 20, 2020 Report Share Posted July 20, 2020 Tried virus samples from https://www.eicar.org/?page_id=3950 and online scaner did not work! 1 Link to comment Share on other sites More sharing options...
ritchie58 Posted July 21, 2020 Author Report Share Posted July 21, 2020 "Thanks much" for your input gogos! I was really wondering if it was just myself observing this for some unknown reason! Like I mentioned, I have seen this behavior on rare occasions because of a temporary server glitch but usually it's corrected within hours or perhaps a day's time. This has been going on for at least two days now, very troubling! Something I additionally find troubling is that even though I have the Cloud Notifications setting turned on, which normally gives a little pop-up balloon when Immunet connects to the cloud seems to be also non-existent! Am I running which is essentially a useless app right now? This build seemed so so buggy from the start!!! Best wishes, Ritchie... Link to comment Share on other sites More sharing options...
gogos888 Posted July 21, 2020 Report Share Posted July 21, 2020 It happening until now i am writing this post, there in no protection from cloud, only from clamAV if it enabled. Cloud servers seems offline from screenshot. Link to comment Share on other sites More sharing options...
ritchie58 Posted July 22, 2020 Author Report Share Posted July 22, 2020 Personally speaking I'm getting rather annoyed that this is still happening after several days now & no admin or dev seems to give a crap! This has to be a glitch on the server side of things. That's something I have no control over. I'm "seriously considering" just uninstalling Immunet for now until a new build is rolled-out! Maybe I'll wait a day or two more to see if this server issue is corrected but after that I'm uninstalling it! That's as far as my patience will last! Hopefully the next build won't be so buggy! One can only hope I guess. It's quite obvious to me that Immunet is NOT getting enough in-house testing to eliminate the major bugs before a public roll-out occurs. "As you can tell I'm starting to get rather perplexed that no support personal has responded to anyone's technical issues for three months now!" Has Immunet become abandonware? It makes me really start to wonder at this point! A sad state of affairs if you ask me for a once very promising AV. "Holy disillusionment Batman!" I'm not advocating uninstalling Immunet for everyone that reads this thread. If it seems to be working adequately for you then leave it installed would be my recommendation. Link to comment Share on other sites More sharing options...
gogos888 Posted July 22, 2020 Report Share Posted July 22, 2020 Downloaded and installed v7.2 same issue (screenshot). Link to comment Share on other sites More sharing options...
ritchie58 Posted July 24, 2020 Author Report Share Posted July 24, 2020 Personally speaking I decided to uninstall Immunet for now. It would be great if an admin or dev would add a thread to this topic to verify the on-going server issue has been fixed. If not I plan not to reinstall Immunet again until a new build is rolled-out. This really is unacceptable for uses having to deal with this for almost a week now! "Is there any admin or dev out there that even cares about this software anymore?" I'm really starting to wonder about that. Link to comment Share on other sites More sharing options...
ritchie58 Posted July 26, 2020 Author Report Share Posted July 26, 2020 Mmm. Still no technical input from anyone regarding this subject. Bummer! I really would like to reinstall Immunet if this server issue gets fixed. Even though I don't use the ClamAV module because I've got Immunet running as a companion AV to a paid product, I've always liked the added security layer that the ETHOS & SPERO cloud engines provided. Regards, Ritchie... Link to comment Share on other sites More sharing options...
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