Geek4AllSeasons Posted April 4, 2011 Report Share Posted April 4, 2011 Explorer is crashing repeatedly since installing 3.0.0 over 2.0.19. Crashes occur predictably after each re-boot/logon. Prior to installing 3.0 crashes were few and far between. Maybe less than a handful a year. Restart is immediate, but not all notification area icons are recovered. Subsequent crashes tend to happen soon after, but may not until the next reboot/logon. Searching the forums didn't find any similar problems, would indicate one or more issues/incompatibilities in my environment. After resolving a symbol path problem, windbg !analyze -v user.dmp reports the exeception occurrs in: BAD_INSTRUCTION_PTR_c0000005_explorer.exe!CTray::_MessageLoop At logon, a small empty Immunet window is displayed most of the time. When it isn't a non-functional taskbar button (Immunet icon) exists without a SystemMenu property. Removing the visible property from top and two levels of child containers eliminates the window without killing iptray. Now that I think about it, iptray is not recovered when explorer restarts. As per MS KB article, uPNP and SSPD are disabled. StartupDelayer manages logon process creation. Immunet is running on a loaded (running lots of stuff) highly tuned/optimized legacy hardware platform: P4 (2GHz), 1 GB DDR2 (266MHz) FSB 133MHz. Timing/race conditions are plausible. The standard brute force uninstall/reinstall is next on the list. It's been awhile since this system has been BootVis-ed. It might eliminate any timing load-order issues. It's a big search space. Any and all suggestions/help would be greatly appreciated. I played with the diagnosticTool. Let me know if and where to send the output. Link to comment Share on other sites More sharing options...
aroe Posted April 4, 2011 Report Share Posted April 4, 2011 Hi Geek4AllSeasons, Thanks for spending the time to write a detailed post describing the issue that you are observing. Could you send the diagnostic tool output to support@immunet.com? Link to comment Share on other sites More sharing options...
Geek4AllSeasons Posted April 4, 2011 Author Report Share Posted April 4, 2011 Hi Geek4AllSeasons, Thanks for spending the time to write a detailed post describing the issue that you are observing. Could you send the diagnostic tool output to support@immunet.com? Will do. BTW, I'm not recieving forum notifications. I'll double check the spam filter/folder. Link to comment Share on other sites More sharing options...
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