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Immunet Protect 3.0 On Windows 7 64-Bit Blocks Direct X Install

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Good morning everybody.

 

We were very grateful to receive a bug report yesterday from a community member that noticed Immunet Protect 3.0 blocks the installation of DirectX (latest version, possibly other versions too) on Windows 7 64-bit. We were able to reproduce the issue and verify that the issue is fixed in Immunet 3.0.1 beta. The beta is available here:

 

http://forum.immunet.com/index.php?/topic/824-immunet-301-beta-available/

 

I have attached an image of what the issue looks like when it is triggered.

 

If you need to install DirectX and you do not want to use the Beta version of Immunet 3.0.1 you can temporarily disable "Monitor Program Install" while you install DirectX, and re-enable it after you have installed DirectX. This is a tested workaround.

 

To use the workaround:

1.Go to Immunet Settings in the Immunet UI.

2.Go to General Settings -> Set "Monitor Program Install" to off, click the "Apply" button. (Be careful not to browse to untrusted websites when this setting is set to off.)

3.Install DirectX from the Microsoft Website.

4.IMPORTANT STEP! - Re-enable "Monitor Program Install" by navigating to Immunet Settings in the Immunet UI, General Settings -> Set "Monitor Program Install" to on and click the "Apply" button.

DirectXIssue.png

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Thanks for the input and the heads up on the subject Anthony. I recently updated to the newest 1.1.8 version of VLC Media Player. During the install you have the option to check and install, if need be, the latest version of DirectX. During that process the separate DirectX installer did indeed freeze and was unable to determine if a new build was available let alone download it. Everything else installed ok though.

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Thanks for the input and the heads up on the subject Anthony. I recently updated to the newest 1.1.8 version of VLC Media Player. During the install you have the option to check and install, if need be, the latest version of DirectX. During that process the separate DirectX installer did indeed freeze and was unable to determine if a new build was available let alone download it. Everything else installed ok though.

 

Thanks Ritchie, that is good to know.

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